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Keybank

3.5

About this business

Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-... read more

Location details

301 2nd St, Liverpool, NY, 13088, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.523 reviews
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Veronica Bop's profile image
Veronica Bop 
8 years ago

DO NOT TRUST THIS BANK. I had a personal account and a joint account and they moved money from one account to the other without my consent, and my bills were on autopay and so I am stuck with over $100 in overdraft fees, and they changed the dates of when the transfer happened and refuse to drop the charges. I was in the hospital without my laptop when they claim the transfer took place! They also charged my joint account for a walmart purchase that was made on December 30 with my personal account. (If the transfer took plac... read more

Business response:

Veronica, I’d be more than happy to address and review your concerns about the issues you described. Please send these details via email and include your full name and a phone number you can be reached at KeyBank_Help@KeyBank.com. I look forward to helping you, thank you! KeyBank_Help@KeyBank.com ^KeyBank Customer Care 

Veronica Bop's profile image
Veronica Bop 
8 years ago

DO NOT TRUST THIS BANK. I had a personal account and a joint account and they moved money from one account to the other without my consent, and my bills were on autopay and so I am stuck with over $100 in overdraft fees, and they changed the dates of when the transfer happened and refuse to drop the charges. I was in the hospital without my laptop when they claim the transfer took place! They also charged my joint account for a walmart purchase that was made on December 30 with my personal account. (If the transfer took plac... read more

Business response:

Veronica, I’d be more than happy to address and review your concerns about the issues you described. Please send these details via email and include your full name and a phone number you can be reached at KeyBank_Help@KeyBank.com. I look forward to helping you, thank you! KeyBank_Help@KeyBank.com ^KeyBank Customer Care 

Frequently asked questions about Keybank

How is Keybank rated?

Keybank has a 3.5 star rating with 23 reviews. 

When is Keybank open?

Keybank is closed now. It will open tomorrow at 9:00 a.m. 

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