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Keybank

3.4

About this business

Location details

301 2nd St, Liverpool, NY, 13088, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.429 reviews
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Veronica Bop's profile image
Veronica Bop 
9 years ago

DO NOT TRUST THIS BANK. I had a personal account and a joint account and they moved money from one account to the other without my consent, and my bills were on autopay and so I am stuck with over $100 in overdraft fees, and they changed the dates of when the transfer happened and refuse to drop the charges. I was in the hospital without my laptop when they claim the transfer took place! They also charged my joint account for a walmart purchase that was made on December 30 with my personal account. (If the transfer took plac... read more

Business response:

Veronica, I’d be more than happy to address and review your concerns about the issues you described. Please send these details via email and include your full name and a phone number you can be reached at KeyBank_Help@KeyBank.com. I look forward to helping you, thank you! KeyBank_Help@KeyBank.com ^KeyBank Customer Care 

Veronica Bop's profile image
Veronica Bop 
9 years ago

DO NOT TRUST THIS BANK. I had a personal account and a joint account and they moved money from one account to the other without my consent, and my bills were on autopay and so I am stuck with over $100 in overdraft fees, and they changed the dates of when the transfer happened and refuse to drop the charges. I was in the hospital without my laptop when they claim the transfer took place! They also charged my joint account for a walmart purchase that was made on December 30 with my personal account. (If the transfer took plac... read more

Business response:

Veronica, I’d be more than happy to address and review your concerns about the issues you described. Please send these details via email and include your full name and a phone number you can be reached at KeyBank_Help@KeyBank.com. I look forward to helping you, thank you! KeyBank_Help@KeyBank.com ^KeyBank Customer Care 

Frequently asked questions about Keybank

How is Keybank rated?

Keybank has a 3.4 star rating with 29 reviews. 

When is Keybank open?

Keybank is closed now. It will open tomorrow at 9:00 a.m. 

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