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360 10th St, Ketchum, ID, 83340, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ryan and his crew are great people! Challenging diagnosis, but got it figured out. They use premium parts, and the charges are very fair. Did I mention how quickly they serviced my van??? Five stars for sure. They treated me like a local!!!
I went to Ketchum Auto to get an oil change which should've been simple and painless. Unfortunately, it was quite the opposite. When I picked my truck up they had replaced my engine filters (without asking) AND accidently turned on a restrictive mode (called myKey). When I confronted them about the issue they tried to help me and then said they couldn't fix it. When I requested that they pay for the problem they created, they blamed me (said I was irresponsible and suggested I had turned it on). The way I was treated was inc... read more
I've had good luck with them in the past but today got the old repair shop tricks. I asked for an oil change and tire change. I got a $40 Cabin Air Filter, I didn't ask for. It's a $6 dollar part and takes two minutes. And a "topped off your windshield wiper fluid". I topped it off four days ago. So, for $50 they lose a loyal customer. Hope it was worth it.
Ryan was very helpful and quick to get me a quote on repairing a heater hose. They got my Cadillac in and fixed the same day I dropped it off. Highly recommend them to anyone. Great rates and speedy service
I preface this review with the fact I usually do all my own work to my truck and rarely use anyone to do anything. I don’t just walk into a random big box mechanic store and trust they’ll do the work right, which is why I chose this shop. From the moment I walked into the shop I felt like I was in good hands. Alas, I was there because I didn’t have access to my usual lift and tools, and needed someone I could trust. I needed a new wheel bearing on the front of my 2006 suburban, and the other one wasn’t far behind. Brought it... read more
Ketchum Auto Inc has a 4.2 star rating with 111 reviews.
Ketchum Auto Inc is closed now. It will open on Monday at 9:00 a.m.
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