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Kerry Hyundai Service and Parts

4.5

About this business

Location details

7500 Alexandria Pike, Alexandria, KY, 41001, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 1:00 p.m.
SunClosed
4.5709 reviews
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austin frasure's profile image
austin frasure 
on Google
5 days ago

I had my car towed there for an engineer repair under a recall. Grover was fantastic on answering my questions and keeping me updated but my issue is when I picked up my car. They had my car for over a month and when it was dropped off the fob was in working condition. Everything was repaired but the key fob had been destroyed. I understand that my car is older and the key fob wasn't in new condition but when the rubber is completely picked off the key so you can't use the buttons is a bit wild. I even spoke with the service... read more

Lauryl Beck's profile image
Lauryl Beck 
on Google
3 months ago

Took my car (still under warranty) in for service and an airbag light. It took over a week to get my car back. They almost NEVER answer the phone and don’t expect a call back either if you leave messages. There is no organization either- someone called to schedule service while my car was on their lot. They did unauthorized work and charged me for it. I have asked for the service manager to call 3 times and not one call. Maybe if the manager cares so little it that explains why the performance is so poor. 

Steve McCay's profile image
Steve McCay 
on Google
5 months ago

First oil change tire rotation center caps are gouged to hell 

Erik's profile image
Erik 
on Google
5 months ago

Made appointment March 27 for airbag recall. I was told they'd have to order it and April 10th was the soonest I could book. Multiple texts for reminders for an April 17th appt. After waiting about 45 min, I was approached by service manager and told they don't habe the airbag. Wasted trip as well as day off. Chose them because of their reviews. Disappointed is an understatement. 

Kenneth Hollenkamp's profile image
Kenneth Hollenkamp 
on Google
a year ago

Jeff is great ! But please make it easy to contact this department. Thanks . 

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Frequently asked questions about Kerry Hyundai Service and Parts

How is Kerry Hyundai Service and Parts rated?

Kerry Hyundai Service and Parts has a 4.5 star rating with 709 reviews. 

When is Kerry Hyundai Service and Parts open?

Kerry Hyundai Service and Parts is closed now. It will open tomorrow at 7:30 a.m. 

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