Kerbeck Subaru

Avril Losacco 

on Google

6 days ago

Unfortunately, the car I bought was not what they advertised. I trusted that I was buying from a reputable dealership with good faith value. The car had issues within 4 weeks and it has an online depreciated value 50% of what I purchased it 9 months ago, with only 7k miles added to the car. Maybe it depreciated because Ciocca Subaru of pleasantville reported the complimentary service of the motor in that first month of ownership, therefore, Carfax factors that back into the value of the car. Their Sales Manager attempted to ... read more

Joshua Kolojeski 

on Google

a month ago

I called for an oil change service on Wednesday. I was promised a shuttle to my destination since they did not have a courtesy car. I showed up for my appt on Friday. The man at services desk claimed I had no appt in the system and they did NOT even have a shuttle. Despite this I was promised one of the phone to the point where they took down the address where I needed to go. The issue was miscommunication and forgiveable because of how I was treated afterwards. Chris in service pushed me to the front of the queue to make up... read more

Kyle B (Reese) 

on Google

2 months ago

One of our vehicles was involved in a front-end collision and Ciocca was picked to handle the repairs due to it being a GM dealership. Emilio handled the case and generally was a nice guy and treated us well. The reason for the 2-stars? I feel they treated my vehicle very poorly, padded the invoice because it was an insurance payout, didn't replace all the necessary parts, and left my vehicle OUTSIDE in the parking lot, with it's hood off for nearly a week straight. (I know, I drove by the lot every day on the way to work an... read more

Mark Hills 

on Google

2 months ago

This is our second Subaru from Ciocca and we are thrilled to be driving our new Onyx Edition Outback! The whole process from start to finish was hands down the easiest auto purchase we have ever made. Special thanks to Elvis and his efforts to make us feel comfortable at the showroom and helping us through from start to finish. We are grateful to be able to work with such professionals who are selling a top-rated vehicle.