Kensington at Central

Bonnie Chenf 

on Google

2 months ago

Staff were rude and barely worked at the front desk. Also found out they would deliberately charge an excess cleaning fee and exaggerate their claims for very trivial items. We did not leave dirty dishes out and did not make a mess anywhere and yet was still charged for an excess cleaning fee. Scammy hotel to say the least. 

Jennifer 

on Google

2 months ago

Horrible place to stay. The bathroom smelled awful and mouldy and the handles on the drawers were moldy and peeling. Beware of the excess cleaning fee after you have left, which is totally at their discretion as to whether they would charge or not. 

Robert Adams 

on Google

2 months ago

Great place to stay, really central for a family visiting Townsville. 

Bob 

on Google

2 months ago

Without a doubt the most revolting hotel I have ever stayed at. Piles of Cockroaches, stains, hair, grease, mould and filth everywhere. They do not clean the rooms at all! $800 for 2 nights in the most revolting room you could imagine - what an absolute joke. Every surface was greasy and disgusting. There were countless foul stains on the carpet. There was mould growing throughout the apartment. There were piles of cockroaches. We couldn't use the aircon units as they were so loud they kept us up. They also charge 3.52% for ... read more