Ken's Electronic

Jacob Zimmerman IV 

on Google

11 months ago

I'm not going to give 1*, but I'm not thrilled with my experience. First off, as a business, I expect a certain level of professionalism when dealing with other businesses. I knew Ken would be rude after reading his web page, but I gave him a shot anyways. He didn't disappoint. Customer service is not his strong suit. His website states that if he has the prices listed, he has the parts. Well, that's not true at all. I'm glad I called to check on availability. However, one part that I ordered was delivered as a subst... read more

Christin Toney 

on Google

9 months ago

Honestly I feel bad for this old fellow. He’s a gem- his expertise is a nearly extinct art. People who appreciate older things like I do need people like Ken around. If you stop and listen to him, he hasn’t had it easy. I didn’t experience horrible customer service from him, but I suspect that people who did just don’t understand older people. A lot of older people are just straigh shooters. They don’t give bs nor do they tolerate it. I suspect that is how Ken is. Either way, in my experience I really enjoyed talking with hi... read more

Kieth Wallace 

on Google

a year ago

I ordered from Ken's Electronics a 3.3435 MHz crystal for a Robyn 747b that I am working on. It's a very difficult to find crystal, and Ken's had it in stock. When I called they promptly answered the phone and were all business, very nice, very professional, and to the point demonstrating efficiency. They shipped the crystal out on a Monday and I received it in excellent condition that Wednesday evening. Great place to do business with, zero issues whatsoever. I will be using them going forward for any hard to find crystal... read more

Michael Burton 

on Google

a year ago

Needed a hard-to-find 12V power cable for my older Icom IC-207H dual-band mobile radio. The vast majority of online suppliers listed the OPC-346 as "discontinued"..."not available"..."out-of-stock". Well, guess who had one...Ken's Electronics! I placed my online order, then Ken even called me on the phone the next day, to confirm the make and model of my radio, to avoid selling me the wrong cable! How many other suppliers, are that concerned about customer satisfaction? Not many. Ken is very well-skilled at what he does. He ... read more

Tom Tom 

on Google

9 years ago

I wouldn't even give this guy one star if not for the fact I have to in order to post a comment. I ordered a phonograph needle from Ken. After 6 weeks of waiting (and 3 follow up phone calls to check the status) he still had not processed or fulfilled the order. This was my first order with Ken and he didn't seem all that interested in having a new customer. So today when I called to cancel the order he tells me that my order is (conveniently) on top of his pile and is the next one he's going to take care of. Right... Sorry... read more