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Kennedy Way Surgery

3.2

About this business

Location details

Kennedy Way, Yate, Bristol, BS37 4AA, United Kingdom

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:30 p.m.
Tue8:00 a.m. to 6:30 p.m.
Wed8:00 a.m. to 6:30 p.m.
Thu8:00 a.m. to 6:30 p.m.
Fri8:00 a.m. to 6:30 p.m.
SatClosed
SunClosed
3.284 reviews
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Lynette Cox's profile image
Lynette Cox 
on Google
a week ago

Kennedy Way surgery really let me and my brother Michael down over the last couple of months. And sadly on the 2nd August Michael passed away. No doctor appointment no call back and no one interested in given me any advise. No sympathy from anyone on reception, just call back and speak to the doctor which you had to wait for that call. We did get one home visit though. Please bring back the old system when you walked into a surgery to see a doctor, not wait for them to call you back, and by that time you've taken your brothe... read more

Becca Organ's profile image
Becca Organ 
on Google
a month ago

Dr Buckley has been fantastic with helping me through some medical issues. I feel like she listens and always addresses the situation you’re coming to her with. Wonderful doctor ‍ 

Carissa Tanner's profile image
Carissa Tanner 
on Google
a month ago

Phone lines are TERRIBLE! They tell you to ring at 8am to get an appointment, but it's always the line busy tone or just ringing off. There's no system at all to allow callers to queue and wait like every other GP I've known. Which means you are essentially left fighting with strangers to get through on the phone, as you're all ringing at the same time all trying to get an answer. It's just silly and massively needs updating. Update: They LOST my ECG (a heart tracing test with my medical information recorded on it) and did n... read more

Lisa Lake's profile image
Lisa Lake 
on Google
4 months ago

Unhelpful and rude receptionist. Non verbal special needs daughter needed to be seen. Receptionist kept saying no appointments even at ringing 8am . Needed a letter signed and was told to either call back tomorrow (same as i was told yesterday) or wait 1 month for a signature. When I refused to leave the line due to her unhelpful nature and attitude, she gave me an appointment for a call back... funnily enough... never got the call back. She lied. She was made fully aware daughter is uncomfortable and non verbal but had no e... read more

Jessica Roberts's profile image
Jessica Roberts 
on Google
4 months ago

Great doctors but the receptionists are absolutely vile, enough to put anyone using this surgery! 

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Frequently asked questions about Kennedy Way Surgery

How is Kennedy Way Surgery rated?

Kennedy Way Surgery has a 3.2 star rating with 84 reviews. 

When is Kennedy Way Surgery open?

Kennedy Way Surgery is open now. It will close at 6:30 p.m.  

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