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Kendall Toyota of Fairbanks Service and Parts
- Automotive
- Fairbanks, AK
About this business
We provide exceptional automotive service and Toyota parts and accessories to Toyota owners in Fairbanks, Alaska.
Location details
1000 Cadillac Ct, Fairbanks, AK, 99701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
If I could give the service department a zero, I would. I drove here from San Antonio, Texas, since I’m stationed at Fort Wainwright . I paid $ 1038.59 for a multipoint inspection, winterization, etc. The washer fluid was never changed out correctly. It froze immediately. They kept the same washer fluid as the one that I had in Texas. I brought it back a second time because my truck’s back-up cameras guidelines were not working. They still can’t fix that. I was told by Rob that I should schedule an appointment around Jan. 9t... read more
If I could give the service department a zero, I would. I drove here from San Antonio, Texas, since I’m stationed at Fort Wainwright . I paid $ 1038.59 for a multipoint inspection, winterization, etc. The washer fluid was never changed out correctly. It froze immediately. They kept the same washer fluid as the one that I had in Texas. I brought it back a second time because my truck’s back-up cameras guidelines were not working. They still can’t fix that. I was told by Rob that I should schedule an appointment around Jan. 9t... read more
We bought a car in February and shortly after I realized the AC was not working. I call and make an appointment and the soonest slot was end of May. I bring the car to the appointment time and they said they didn’t get to it and asked if I could wait longer for it to be checked out. They call to tell me the AC was broken and they could repair it for a specific amount… I bought the car broken, the least they could do is fix it to be how I should’ve received it. I ask if it was inspected for the AC specifically and when, it wa... read more
Two stars because buying was a painless process (probably because they’re receiving my money). The service department scheduled me an appointment 2 months out. I received a phone call 1 month out stating that they’ll actually be closed that day and said they could “fit me in” at the same time two days later. I show up for my “appointment” and I’m not even on the schedule, so I have to wait like a walk in. Why even bother scheduling an appointment if they can just schedule you on a day they’re closed, reschedule you as a walk... read more
Customer service is weak at best.
Frequently asked questions about Kendall Toyota of Fairbanks Service and Parts
How is Kendall Toyota of Fairbanks Service and Parts rated?
Kendall Toyota of Fairbanks Service and Parts has a 2.6 star rating with 14 reviews.
When is Kendall Toyota of Fairbanks Service and Parts open?
Kendall Toyota of Fairbanks Service and Parts is open now. It will close at 6:00 p.m.
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