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Kendall Toyota of Fairbanks Service and Parts
- Automotive
- Fairbanks, AK
About this business
Location details
1000 Cadillac Ct, Fairbanks, AK, 99701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I went in to claim a warranty service, but he told I had to sign a document stating that if I had made any modifications to my car, I have to pay $263 for the inspection, and my warranty claim would be denied. After, they informed me that they had found a little bit of water in the fuel tank and they had added a fluid to remove it, something I never agreed to. they never asked me beforehand, which is illegal since they failed to obtain my consent. Now, I am stuck paying the $263 inspection fee because, even though my car, wh... read more
Great customer and auto service!
This is exactly why I keep Kendall messages now. I showed up early for my 2pm oil change appointment, only to be told the 20k mile warranty is past the “grace” period. I wasn't told ANYTHING this when I scheduled the appointment back in October, I even asked for an estimate at that time. No communication prior to showing up or warning with the confirmation.
If I could give the service department a zero, I would. I drove here from San Antonio, Texas, since I’m stationed at Fort Wainwright . I paid $ 1038.59 for a multipoint inspection, winterization, etc. The washer fluid was never changed out correctly. It froze immediately. They kept the same washer fluid as the one that I had in Texas. I brought it back a second time because my truck’s back-up cameras guidelines were not working. They still can’t fix that. I was told by Rob that I should schedule an appointment around Jan. 9t... read more
If I could give the service department a zero, I would. I drove here from San Antonio, Texas, since I’m stationed at Fort Wainwright . I paid $ 1038.59 for a multipoint inspection, winterization, etc. The washer fluid was never changed out correctly. It froze immediately. They kept the same washer fluid as the one that I had in Texas. I brought it back a second time because my truck’s back-up cameras guidelines were not working. They still can’t fix that. I was told by Rob that I should schedule an appointment around Jan. 9t... read more
Frequently asked questions about Kendall Toyota of Fairbanks Service and Parts
How is Kendall Toyota of Fairbanks Service and Parts rated?
Kendall Toyota of Fairbanks Service and Parts has a 2.6 star rating with 17 reviews.
When is Kendall Toyota of Fairbanks Service and Parts open?
Kendall Toyota of Fairbanks Service and Parts is closed now. It will open at 7:00 a.m.
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