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Kendall Toyota of Bend Service and Parts

3.8

About this business

Location details

61430 S Hwy 97, Bend, OR, 97702, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
3.871 reviews
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jolynn newman's profile image
jolynn newman 
a month ago

These two did a great job! I’m always on the go so It was super convenient to have them come to my home to service my taco. 

Jaye Solo's profile image
Jaye Solo 
a month ago

Honestly one of the worst customer service experiences I’ve ever encountered (and I’ve worked in customer service for a long time). The diagnosis was unnecessarily costly, lengthy, inconclusive, and inconsistent. The paperwork was contradicting and misleading. The repair they did first that was supposedly the “only thing they could think of” and where they insisted on starting cost over $300 for it to not be what was wrong with the car— and that was after we paid them $200 to correctly diagnose it in the first place. Alex wa... read more

Alex Jones's profile image
Alex Jones 
a month ago

To start off with we have been loyal Toyota customers for the last 10+ years and to tell you I have never been so mistreated in the service department. The customer service and kindness has gone down hill. Alex Bertalotto not only was rude and disrespectful, he talked down to myself and my finance belittling and insinuating we were dumb and frankly unwelcome. As a queer small business owner it felt incredibly shaming to be talked over and disrespected. The car diagnosis was shifty at best with an incredibly high cost of repa... read more

Dan Ling's profile image
Dan Ling 
a month ago

5 Stars for Jessica in the parts department. She has helped me find so many odd parts with incredible patience and knowledge 

Michelle Frandsen's profile image
Michelle Frandsen 
a month ago

As a Service Advisor, Travis is great!! 

Frequently asked questions about Kendall Toyota of Bend Service and Parts

How is Kendall Toyota of Bend Service and Parts rated?

Kendall Toyota of Bend Service and Parts has a 3.8 star rating with 71 reviews. 

When is Kendall Toyota of Bend Service and Parts open?

Kendall Toyota of Bend Service and Parts is closed now. It will open at 7:30 a.m. 

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