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Kendall Toyota of Bend Service and Parts
- Automotive
- Bend, OR
About this business
Location details
61430 S Hwy 97, Bend, OR, 97702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
These two did a great job! I’m always on the go so It was super convenient to have them come to my home to service my taco.
Honestly one of the worst customer service experiences I’ve ever encountered (and I’ve worked in customer service for a long time). The diagnosis was unnecessarily costly, lengthy, inconclusive, and inconsistent. The paperwork was contradicting and misleading. The repair they did first that was supposedly the “only thing they could think of” and where they insisted on starting cost over $300 for it to not be what was wrong with the car— and that was after we paid them $200 to correctly diagnose it in the first place. Alex wa... read more
To start off with we have been loyal Toyota customers for the last 10+ years and to tell you I have never been so mistreated in the service department. The customer service and kindness has gone down hill. Alex Bertalotto not only was rude and disrespectful, he talked down to myself and my finance belittling and insinuating we were dumb and frankly unwelcome. As a queer small business owner it felt incredibly shaming to be talked over and disrespected. The car diagnosis was shifty at best with an incredibly high cost of repa... read more
5 Stars for Jessica in the parts department. She has helped me find so many odd parts with incredible patience and knowledge
As a Service Advisor, Travis is great!!
Frequently asked questions about Kendall Toyota of Bend Service and Parts
How is Kendall Toyota of Bend Service and Parts rated?
Kendall Toyota of Bend Service and Parts has a 3.8 star rating with 71 reviews.
When is Kendall Toyota of Bend Service and Parts open?
Kendall Toyota of Bend Service and Parts is closed now. It will open at 7:30 a.m.
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