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61430 S Hwy 97, Bend, OR, 97702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
They are both incompetent and do not own up to their mistakes. Also they have few parts in stock and have a huge markup on them. I called to get a part and the lady that answered the phone said it was a Lexus only part and I had to go through lexus. I knew this wantt true so I looked up the part number myself. Not only is it the exact same part and part number on the LX but on all of the 4.7l like the land cruiser, Sequoia, tundra.... Called back and loud or excuses. They don't have it in stock and want $125. O'Reillys had i... read more
On the service front, my experience has been reasonably good. This review is actually about how Kendall manages its service lines and parking lot flow—namely, how they wash their hands of it and manage nothing. In the 6 years I’ve been bringing my rig here, I’ve seen 5+ accidents because there is absolutely no traffic flow and nowhere for cars to stack up to wait for their bay space (and these are cars with appointments!). Instead of taking any responsibility for accidents that keep happening and trying to prevent the madnes... read more
I have ordered and received a lot of parts from the Bend Toyota store over the years. I have stopped even attempting to get parts from Kendall Toyota. One of their parts guys Jordan should be no where near parts as he's given us the wrong parts 90% of the time, even when we've given him the part number, and or the call out for the diagrams he's given us. It's so bad we have completely stopped getting parts from them. I even tried calling the parts manager several times and never got a call back. All this doesn't surprise me.... read more
The best Toyota Dealer Service Department. I’ve been to about 15 Toyota dealership service departments across the country and Kendall is by far the best. Their technicians, particularly Paul, were the most knowledgeable 4runner mechanics I have come across and were able to accurately diagnose and fix problems other dealerships had misdiagnosed and charged me for repairs that did not fix the problem. Unlike other dealerships, they install and repair suspension lift systems and can order and price match my favorite tires (Nitt... read more
These two did a great job! I’m always on the go so It was super convenient to have them come to my home to service my taco.
Kendall Toyota of Bend Service and Parts has a 3.7 star rating with 75 reviews.
Kendall Toyota of Bend Service and Parts is closed now. It will open on Monday at 7:30 a.m.
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