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Kendall Ford of Kenai Service and Parts
- Automotive
- Kenai, AK
About this business
Location details
10288 Kenai Spur Hwy, Kenai, AK, 99611, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Appointments are 4 MONTHS out, with no guarantee you'll get your vehicle back in less than a week regardless of the issue.
Everything
I hate posting bad reviews, but I couldn't even get someone in the service department to answer the phone or return my phone message. How do they even do business if no one answers? So, I moved on and will get service done in Anchorage.
I don't usually even review places, but I've had such patterned terrible experiences with their customer service that I'm going to take the time now. I purchased a Ford expedition Max Platinum from their dealership few years ago, and have had to have service probably 4 to 6 times, every single time has been an absolute nightmare, the recent two times have been the worst service I have seen in a long time. You have to call a centralized call center to get a local person that is never able to answer anything, scheduling appoin... read more
I don't usually even review places, but I've had such patterned terrible experiences with their customer service that I'm going to take the time now. I purchased a Ford expedition Max Platinum from their dealership few years ago, and have had to have service probably 4 to 6 times, every single time has been an absolute nightmare, the recent two times have been the worst service I have seen in a long time. You have to call a centralized call center to get a local person that is never able to answer anything, scheduling appoin... read more
Frequently asked questions about Kendall Ford of Kenai Service and Parts
How is Kendall Ford of Kenai Service and Parts rated?
Kendall Ford of Kenai Service and Parts has a 2.1 star rating with 7 reviews.
When is Kendall Ford of Kenai Service and Parts open?
Kendall Ford of Kenai Service and Parts is closed now. It will open at 8:00 a.m.
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