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Ken Wilson Ford - Service Department
- Automotive
- Canton, NC
About this business
Location details
1767 Champion Dr, Canton, NC, 28716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Cheaper than Asheville Ford
We recent purchased a used Ford F150 from Crossroads Ken Wilson Ford . Unfortunately it developed an "alarming" & erratic electrical issue . The story with solving & addressing challenges too long to share , other than......... Both the Used Car & Service Depts. quickly and without any hesitation did every possible to assistance with transportation & constant communications with status of a very unusual electrical issue - resulting in ultimate success ! We truly appreciate Jodi , Daniel , Jay , Liz and especially Dustin for ... read more
I took my car in November of 2024 they wrote a service ticket up waited until December 13th called again they finally got me a rental on December 14th have had my car since December 14th 2024 they took it to jeep dealer then and I’m still waiting on my car to be fixed it has been in the same spot since then jeep keeps saying that Ken Wilson will not approve the car to be fixed mind you it is under the best warranty u can buy I’m would never recommend that anyone buy a warranty or anything from these people because they clear... read more
Called and asked for a wiring diagram and they told me that's no somthing they do. Which is terrible customer service. Its not that hard to look up a wiring diagram. If that's how they treat somthing easy how will they treat somthing harder to do.
This is the worst service department I've ever dealt with. When the time comes I'll be getting rid of my Ford just so I don't have to deal with these people ever again. I currently have two different vehicles from two different dealers and the service I receive at the Jeep dealership is the best. Ford's prices are $30 to $50 higher than Fields Chrysler Jeep Dodge Ram and the service isn't near the same. Ken Wilson Ford won't even call me back about a recall issue and set me up an appointment! I've never been a brand loyalist... read more
Frequently asked questions about Ken Wilson Ford - Service Department
How is Ken Wilson Ford - Service Department rated?
Ken Wilson Ford - Service Department has a 4.3 star rating with 49 reviews.
When is Ken Wilson Ford - Service Department open?
Ken Wilson Ford - Service Department is closed now. It will open tomorrow at 8:00 a.m.
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