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Ken Vance Honda Service
- Auto Repair
- Eau Claire, WI
About this business
Location details
2802 Lorch Ave, Eau Claire, WI, 54701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I believe the guy’s name was Mike, he was great! Showed us the 2 cars we requested to test drive. No pressure or hounding us, just let us decide. Even though my husband and I did not make a purchase I would still definitely recommend this dealership.
Very friendly and non-pushy sales people. Great experience.
We drove out of our way to see a car that was $4k more than advertised because of accessories. So crocked. ASK before you go! They admit that is not the actual price of the car once you get there. The sales “manager” was rude, showed up out of no where after the nice person we were working with. No warm hand off, just said other guy got busy. He made no apologies for the fact that the lower price gets you in the door but there is a tiny footnote on site. Made no attempt to show us our trim models that were in our price range... read more
The dealership is very nice and well staffed. The appointment for a test drive was easy to set up. Once there they had the vehicle ready to drive. The sales team was a pleasure to deal with. I did make the purchase with same day delivery.
The salesperson failed to respond to multiple inquiries. I had to physically locate the vehicle on their lot and initiate contact myself. Despite requesting the removal of a $777 charge for mud mats, they added Polysteel and other markups, inflating the price significantly. They refused to provide an out-the-door (OTD) quote unless I visited in person. The vehicle, originally listed at $37,306, was priced at $42,000—nearly $10,000 higher than comparable offers from other dealers. Proceed with caution.
Breanna has been doing everything she can to help me find the car for me since the original car I was interested in got sold before I got to it.
Nice informative staff
Good
Business response:
Hi Nick, thank you for the high star rating! We hope you have a great day!
Shady or just couldnt read...I inquired about this V8 4runner, first contact asked about if timing belt has been changed first manager said its a timing chain, it is not...Then the sales man was acting like he was reading the carfax amd said he found it, timing belt done at blah blah blah miles , and was no where on carfax ...Then the salesman never replied back after I asked if their service dept could do the timing belt and Id pay for it after I bought...Then they raised the price of vehicle $1k ....I did want this V8 4run... read more
Business response:
Hello, Please know your feedback is very important to us. I would appreciate the chance to speak with you about the level of communication you received from our Sales Team regarding the condition of the Toyota 4Runner V8 you were interested in. Whenever you can, would you give me a call so we may discuss this? Sincerely, Pete Cheng General Sales Manager (626) 576-1114
Frequently asked questions about Ken Vance Honda Service
How is Ken Vance Honda Service rated?
Ken Vance Honda Service has a 4.7 star rating with 424 reviews.
When is Ken Vance Honda Service open?
Ken Vance Honda Service is closed now. It will open at 7:30 a.m.
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