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Ken Grody Ford - Carlsbad Service
- Automotive
- Carlsbad, CA
About this business
Location details
5555 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I made a $5,000 down payment and even though I returned the vehicle the next day, they still haven't refunded my money.
I have a 2005 Lincoln town car which is in beautiful shape but the airbag light was on the dash and I did not feel safe since that meant the airbag was not working. I called service and spoke with Chad and after speaking with him and realizing the experience and length of time he had been at Grody, I knew I had the right person. Since this was an old car the part was very hard to find but he persevered, found the part installed it at solved the problem. Even though it took a long time, he kept us informed with call several t... read more
Get there early or you will be lined up to get in. Still the best Ford truck service facility in North County. Mike is the best to work with in terms of service writers especially with fleet vehicles
Service Advisor is good, but he has to rely on others, so it too kme an HOUR to drop off my car and get a pre-scheduled loaner
If I could give a 0 star, I would. Every visit here is the same frustrating experience. I come in for a simple oil change with an appointment, arrive early, and still end up waiting hours. Today I arrived at 7:23 a.m. for my 7:30 a.m. appointment and wasn’t seen until after 8:16 a.m. My car wasn’t brought out until 11:03 a.m. I spent the entire morning watching random cars leave as if I never had an appointment. I specifically asked for an early appointment so I wouldn’t have to wait this long. If I had known I’d still be wa... read more
Frequently asked questions about Ken Grody Ford - Carlsbad Service
How is Ken Grody Ford - Carlsbad Service rated?
Ken Grody Ford - Carlsbad Service has a 3.7 star rating with 92 reviews.
When is Ken Grody Ford - Carlsbad Service open?
Ken Grody Ford - Carlsbad Service is closed now. It will open at 7:00 a.m.
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