Ken Garff Lincoln Fort Collins

Brock Carroll 

on Google

a year ago

Bought a vehicle here, classic pushy sales people but they did a fine job staying late to get it all done. Issue really arose when sales person and F&I manager said the Lincoln included lifetime oil changes with current promotion and he wrote it on the sheet. Went to get oil changed 6 months later and they GM and others said there’s never been such a program. Never came to a resolution and after saying they’d discuss and try to come up with a compromise we never heard back. 

Mike Bakeman 

on Google

2 years ago

The dealers are very pushy about up-selling you when you are working with the financier. They have an auto theft GPS/cellular device on all their vehicles, which makes sense for a dealership but they claim they can't uninstall it and you have to pay $500 for it. It tracks everywhere you go mile by mile, your speed, amount of gas etc. It's a spy tool. You can reach under the dash and unplug it after spending $500 or you can go somewhere else. Go somewhere else. 

Charles Dickson 

on Google

3 years ago

They were busy when I went in but immediately tried to remedy the situation with assigning more people to the check in desk. Knowledgeable and polite staff. 

Daniel Relethford 

on Google

3 years ago

Matt in the parts department is the best. He ensured I was getting the parts I needed even though they were very busy. He said he’d try to call me back either today or tomorrow and called me back before closing to verify my order was correct. Then when I picked up the parts depart staff were patient with me, answered my questions and offered as much information as possible. Forget the stereotype of some parts guy typing into a computer, these people know their Fords!