Kempsey Toyota

Joshua Fairhall 

on Google

4 weeks ago

I really like the team at Kempsey Toyota—I even bought a brand-new Land Cruiser Sahara there in 2020. That is why writing this review stings a bit, but the decision to end up here was theirs, not mine. Last week, I called the Nissan desk over several days. After getting no response, I went down to the dealership in person to book my Forester in for a service. Once I got there, I was told to just call. Eventually, I reached the Toyota side and got through to the right person. I explained that, on top of the standard service,... read more

Gianluca Naldi 

on Google

a month ago

Had a breakdown related to the transfer case of the Landcruiser while on holidays - the car was dropped off without booking on Monday afternoon and until Thursday night there was no news on a solution. The communication was poor, the solution was quoted 5.6k ex. GST and told the parts were not available in Australia had to be ordered from japan. Also couldn’t let us know a timeframe to fix the car until we agreed to move ahead with the fix. So rang Maitland Toyota and they prepared a quoted 1.2k cheaper and with confirmation... read more

Steven Gurton 

on Google

2 months ago

Good local business, ashame they take their time getting back to you, sometimes - Other then that, pretty helpful & experienced 👍 

Terran Davis 

on Google

6 months ago

If i could give zero i would firstly the wild goose chase they put me on having me spend over 300 for diagnostics to find nothing and tp continue having issues that literally stemmed from the earthing cable not having been looked at and the matterial slipping to point wires were visable.. then there customer service skills regarfing just calling to book in for a service and pink slip they say they will call you back but never do i definately have been way to loyal a customer to them for past almost 3 years when they literall... read more