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Kelly's Automotive Service
- Auto Repair
- Medford, OR
About this business
Full Service & Repair Shop, Voted Best Shop 9 Years in a row.
Location details
2990 Biddle Rd, Medford, OR, 97504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Instead of fixing the original problem, the mechanic would inform me of other things wrong. At the time I assumed they had resolved the original issue. So I allowed them to fix it. Then again id get a call about something else that was wrong. This went on and on till I had no more money left. So I returned my vehicle because a the original issue turned up again. I was told "it won't hurt your truck to continue to drive it that way." Since I had no $ left I had no choice but to just go home. Now a year later I've taken it bac... read more
Took them 6 calendar days to replace an alternator on a Lexus. Was told it would be done in 2. Their words "oh Monday afternoon at the latest". Got it back Thursday. They didn't call me, I had to repeatedly call them for updates. And each time, told it would be finished that day. Was charged 43 dollars for them to put the battery back into my car. While I understand that someone has to perform that task, after being charged almost 1400 for an alternator, felt to me to be a punitive charge. In this economy, keeping the custom... read more
Awesome place! This place is absolutely genuine. Emma, Shelby and Jake are the best communicators
Once again customer service rules all. Shelby treated my small issues with big solutions! The service is quality, but you work with people you like working with. Cheers
We can't say enough about how pleased we were with the service we received at Kelly`s Automotive Service in Medford. We were visiting our son and his family towing our 5th wheel and were scheduled to leave on Monday morning. Friday evening prior to leaving the air conditioning went out on our truck. We went on line and scheduled an appointment with the earliest opening being Tuesday morning. I decided to stop by on Monday morning to see if I could drop the truck off since we really couldn't drive it around in 104 degree weat... read more
Frequently asked questions about Kelly's Automotive Service
How is Kelly's Automotive Service rated?
Kelly's Automotive Service has a 4.6 star rating with 513 reviews.
When is Kelly's Automotive Service open?
Kelly's Automotive Service is closed now. It will open tomorrow at 8:00 a.m.
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