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Kelly Builds Pools LLC
- Contractors
- West Des Moines, IA
About this business
Location details
2045 Grand Ave Suite A, West Des Moines, IA, 50265, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Extremely disappointing experience, they are good at not completing the work you pay them for and then ignoring you. We hired this company to perform a full pool inspection before we closed on our home here in West Des Moines. Based on that inspection, the previous homeowners spent several thousand dollars making repairs with them, and we moved forward believing the pool had been thoroughly inspected and was in good working order. Unfortunately, after taking possession of the home, we discovered several issues that apparentl... read more
We used Kelly three years ago for our pool and we have been very happy with their team. Maintaining a pool is a challenge at times and their team is always responsive and supportive- I think that's all you can ask for. Would choose to work with them again!
Best pool store in town knowledgeable staff friendly staff I love these guys don't buy pool supplies anywhere but here they are the best around
1st Time In Ground Pool Owners - we hoped to get great service and education from Heartland Pool but have had nothing but poor communication and follow thru. HPS Opened our pool in early April and replaced our pump. We were also told that our Salt Cell would be replaced under warranty. I called 2 weeks later to request that they address cloudiness and help get the pool clear and to clarify if the salt cell had in fact been replaced. Our pool was checked and treated and we were told that our pool needed a visit everyday until... read more
Horrible customer service and responsiveness. I asked for a quote on repairing a fiberglass stair and the customer service lady responded with “$2,500”. I emailed and called multiple times over the next month to get more details on how they would repair the stair. The service lady said the owner would reach out to me to discuss what they do to repair the stair. We never got an answer. Left many messages and didn’t hear back. I will never use this place for anything again, although the seasonal closing process was smooth and ... read more
Frequently asked questions about Kelly Builds Pools LLC
How is Kelly Builds Pools LLC rated?
Kelly Builds Pools LLC has a 3.9 star rating with 44 reviews.
When is Kelly Builds Pools LLC open?
Kelly Builds Pools LLC is closed now. It will open on Monday at 9:00 a.m.
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