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Keffer Volkswagen Service Center
- Automotive
- Huntersville, NC
About this business
Our service center is here for all your car's service and maintenance needs! We can repair any issue you're dealing with from routine repairs to in-depth analysis and diagnostic for bigger issues. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you and providing quality service for your Volkswagen!
Location details
13651 Statesville Rd, Huntersville, NC, 28078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
A huge thank you to Matt in the service department for helping me and truly understanding customer service. Matt if you’re reading this - it worked. Steering and ease of driving is 100 percent better. Thank you for taking the time to truly help me. I appreciate you.
Do not ever buy anything from them.
Have purchased two vehicles here. The sales people are great. Unfortunately, their service department leaves much to be desired. I have called three times, two of which I have left a message for Mr. Jelly, the service manager, who has never responded back. I think that for any business five business days should be plenty for a call back. Their service department will be the reason why if I won’t be purchasing another VW from that dealer when I decide to change cars again.
The slowest service in history and the lack of communication is diabolical.
The voice menu system doesn't even work at this dealership. The number pad numbers don't even register on their site to answer their questions so you can speak to the correct department. And it was impossible to call and actually talk to a person on the phone cuz all you got was this AI generated nonsense where the number pad was useless to connect to a department.
Frequently asked questions about Keffer Volkswagen Service Center
How is Keffer Volkswagen Service Center rated?
Keffer Volkswagen Service Center has a 2.6 star rating with 21 reviews.
When is Keffer Volkswagen Service Center open?
Keffer Volkswagen Service Center is open now. It will close at 6:00 p.m.
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