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Keene Medical Products

3.7

About this business

Location details

66 Airport Rd, Concord, NH, 03301, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.7185 reviews
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Susan Dow's profile image
Susan Dow 
on Google
4 weeks ago

Worked with my insurance, and had me set up with a walker well before my knee surgery. 

christina orkins's profile image
christina orkins 
on Google
a month ago

Constant issues with Keene medical infield/lebanon nh before adapt health took over just as many or more problems now. I had problems getting correct bipap and compression garments I gave up with them, line care and phoenix medical had to go to reliable respiratory and harron and smith/ seating and mobility. My partner has been with them since may 2025 he got a pair of forearm crutches that are to big, a day later a second pair came identical to the first but they are both broken. Ordered from the concord nh office they aske... read more

Matt Marquis's profile image
Matt Marquis 
on Google
3 months ago

**added** They will tell you because of HIPPA they can't email you a contract or pay ledger** I wish I had read these reviews prior to doing business with Keene medical/adapt health. It has been a very unethical experience as they provide no clarity into billing and what is actually owed for the cpap machine. They informed me that my insurance was paying for a portion and they needed my credit card on file for monthly payments. I did this for several months and after the 2nd time my ccard got hacked, I asked them to for a pa... read more

John Dunn's profile image
John Dunn 
on Google
4 months ago

Useless spent 2 weeks on the phone with the place to get my medical equipment squared away. Clueless, useless. I went with a local provider who can get me in the text day. No BS. If you want incompetent come here. I thought Keene Medical sucked. These guys are a joke. Good riddance. 

Matt Marquis's profile image
Matt Marquis 
on Google
4 months ago

I wish I had read these reviews prior to doing business with Keene medical/adapt health. It has been a very unethical experience as they provide no clarity into billing and what is actually owed for the cpap machine. They informed me that my insurance was paying for a portion and they needed my credit card on file for monthly payments. I did this for several months and after the 2nd time my ccard got hacked, I asked them to for a payoff amount. They told me I had a remaining balance of ~$300 so I agreed to pay it in full so ... read more

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Frequently asked questions about Keene Medical Products

How is Keene Medical Products rated?

Keene Medical Products has a 3.7 star rating with 185 reviews. 

When is Keene Medical Products open?

Keene Medical Products is open now. It will close at 6:00 p.m.  

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