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Keene Medical Products
- Medical Supplies
- Concord, NH
About this business
Location details
66 Airport Rd, Concord, NH, 03301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Don't use Keene Medical/Adapt Health for your supplies! Keene Medical (Adapt Health) shipped an order of medical supplies to me in error 3 months after I canceled my service with them because I changed suppliers. I immediately shipped the supplies back to their warehouse, with UPS tracking confirmation. Keene Medical still billed my insurance and collected payment for supplies that I do not have. I have now spent over 2 months trying to get Keene Medical to retract the claim and issue a refund to my insurance company so I ca... read more
Worked with my insurance, and had me set up with a walker well before my knee surgery.
Constant issues with Keene medical infield/lebanon nh before adapt health took over just as many or more problems now. I had problems getting correct bipap and compression garments I gave up with them, line care and phoenix medical had to go to reliable respiratory and harron and smith/ seating and mobility. My partner has been with them since may 2025 he got a pair of forearm crutches that are to big, a day later a second pair came identical to the first but they are both broken. Ordered from the concord nh office they aske... read more
**added** They will tell you because of HIPPA they can't email you a contract or pay ledger** I wish I had read these reviews prior to doing business with Keene medical/adapt health. It has been a very unethical experience as they provide no clarity into billing and what is actually owed for the cpap machine. They informed me that my insurance was paying for a portion and they needed my credit card on file for monthly payments. I did this for several months and after the 2nd time my ccard got hacked, I asked them to for a pa... read more
Useless spent 2 weeks on the phone with the place to get my medical equipment squared away. Clueless, useless. I went with a local provider who can get me in the text day. No BS. If you want incompetent come here. I thought Keene Medical sucked. These guys are a joke. Good riddance.
Frequently asked questions about Keene Medical Products
How is Keene Medical Products rated?
Keene Medical Products has a 3.7 star rating with 186 reviews.
When is Keene Medical Products open?
Keene Medical Products is closed now. It will open at 9:00 a.m.
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