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Keene Medical Products
- Medical Supplies
- Concord, NH
About this business
Location details
66 Airport Rd, Concord, NH, 03301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Generally, I have a hard time finding good things about this company. The office in Concord, NH is far and away better than our home office in PA. Last week we were in the middle of a 700+ mile trip when our POC failed. Calling the 800# took forever to get help and they finally directed us to this office in Concord. A small detour, but a needed one. Upon arrival we learned that no one had actually called, emailed, faxed,.or otherwise communicated our need or arrival info. We actually arrived at 12 noon and the office is clos... read more
AdaptHealth just billed me in April 2026, and again in May, more than $1700 for a hospital bed they picked up in August of 2025. This, after refunding the September payment they took because the bed was picked up before the September billing period. American Express correctly denied the charge and if they pursue it I'm going straight to the NH AG's office to file a formal complaint with the Department of Justice. It makes me wonder how many other elderly people this company has abused. Besides upsetting me, this improper bil... read more
Adapt health New England offers poor communication. One central company with many departments and they don't talk to each other or send you in dept circles. Text notifications are one size fits all with no details of dept. specific need, leaving you without supplies from their lack of communication. During the admission process, you have their full attention. You're assigned a RT, with the promise of full support. You better be trained on your health needs becuase you will be left to figure it out because the support is gone... read more
Since becoming Adapt Health it has been nothing but a nightmare, just transferred around and being on hold all the time. Needing my damn supplies for my medically complex kiddo. What a joke.. Will be looking for a new DME and recommending Anthem drop this company as a DME.
Don't use Keene Medical/Adapt Health for your supplies! Keene Medical (Adapt Health) shipped an order of medical supplies to me in error 3 months after I canceled my service with them because I changed suppliers. I immediately shipped the supplies back to their warehouse, with UPS tracking confirmation. Keene Medical still billed my insurance and collected payment for supplies that I do not have. I have now spent over 2 months trying to get Keene Medical to retract the claim and issue a refund to my insurance company so I ca... read more
Frequently asked questions about Keene Medical Products
How is Keene Medical Products rated?
Keene Medical Products has a 3.7 star rating with 190 reviews.
When is Keene Medical Products open?
Keene Medical Products is closed now. It will open at 9:00 a.m.
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