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Kbrs, Inc
- Manufacturing
- Hardeeville, SC
About this business
Location details
8406 Speedway Blvd, Hardeeville, SC, 29927, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bought a shower slope pan cut to fit size very happy with over all product ! Easy to cut and install with hard curb! First time using this product! They will have me back again! It was too easy! Definitely 5 star.
Bought the 40 x 60 center drain model and was very impressed. It arrived in 3 days from time of order. well packed and protected for shipping. Clear direction on installation.
RecommendedPhenomenal company! I do a lot of bathroom remodels and we buy these pans for every single shower! Never disappoints. Forever customer here!!
Great customer service!
To the negative reviewers: Folks, it's a small company, don't expect Amazon level customer service. Only a few people probably working phones but in my opinion it's better that way. I would support an American company like this in a heartbeat (and have through my first time purchase)! I'm a first time customer and absolutely love this company and the product seems awesome, I'm really blown away and wish more people knew about kbrs. I just ordered a shower pan, customer support was very friendly and helpful for me. It's yet ... read more
Would rate 0 but not an option. HORRIBLE customer service...actually, NO customer service available. Initial custom basin took 2 weeks & was wrong - KBRS did not build to specification. Was promised by Rex (VP of Sales) they would expedite rebuild & ship on Wed. for delivery on Fri. Never received tracking on Wed. so called on Thu. to be told it hadn't shipped but would ship that day. After spending 10 minutes going around & around with their so called customer service rep. - in attempt to get them to ship delivery "next day... read more
Clever product. VERY POOR Customer Service. Spent ~$1,000 for semi-custom tile basin/ & products. Took 2 weeks to receive the product. Construction was at a halt for this period. Drain hole was not drilled according to the Order Form submitted (1" short). Company is closed on weekends so we couldn't even make up the construction timeline. Called at 1st business on Monday but was told that only ONE person manages the emails containing customer disputes & that once that person (Jason) arrives, he will contact me.
Product was great. My bathroom came out perfect. The staff member Joann Barthel was so patience and knowledgeable could not be more helpful in getting all I needed to get the customized shower pan right. Your video and info was great as along the process we would check back at the web site and get the clarification needed. I did need to call once and Joann again did an efficient job and got us back on track. My contractor had not seen this system and found it very good and easy he kept asking me about this. I saw someone els... read more
Love your products. We used the 30x60 pan followed instruction and turned out great.
Frequently asked questions about Kbrs, Inc
How is Kbrs, Inc rated?
Kbrs, Inc has a 4.2 star rating with 65 reviews.
When is Kbrs, Inc open?
Kbrs, Inc is closed now. It will open tomorrow at 9:00 a.m.
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