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Kay's Hallmark

5.0

About this business

Location details

696 Fellsway, Medford, MA, 02155, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
5.03 reviews
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luneylass's profile image
luneylass 
16 years ago

INCREDIBLE CUSTOMER SERVICE FROM KAY HERSELF!! – I do not know who you came into contact at that store (though I have a fair idea) but I have been buying from Kay for years and she is the sweetest, most wonderful woman, and a very friendly and courteous, and hands-on businesswoman. She will go out of her way to make sure you get what you want, if there is any way she can get it for you. Unfortunately, you cannot rate, or berate, Kay's store based on one bad employee. There is always one somewhere. I say, give Kay a chance, y... read more

jenniferlynn32's profile image
jenniferlynn32 
18 years ago

Worst Customer Service – I will never step foot in this Hallmark store again...one woman in particular was the rudest person I've ever encountered who worked in a customer service oriented business. Just for her poor attitude and extremely rude tone, I will never purchase anything further from there and will make sure I tell everyone I know never to give this woman any of their hard earned money - it's worth the extra miles to go somewhere else - trust me. I have bought several Vera Bradley bags at this store, and never ever... read more

Frequently asked questions about Kay's Hallmark

How is Kay's Hallmark rated?

Kay's Hallmark has a 5 star rating with 3 reviews. 

When is Kay's Hallmark open?

Kay's Hallmark is open now. It will close at 9:00 p.m.  

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