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Kay Jewelers

4.5

About this business

Location details

1605 East-West Connector #130, Austell, GA, 30106, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.5178 reviews
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Meghan Jones's profile image
Meghan Jones 
3 weeks ago

I had an outstanding experience at the Kay Jewelers on the East-West Connector in Austell! Tia and her manager, Tiffani, went above and beyond to help me with a piece of jewelry that was under warranty. They guided me through the repair process and ultimately made sure it was replaced when needed. Both were incredibly friendly, professional, patient, and genuinely cared about making sure my issue was fully resolved. They took the time to answer my questions and made sure I left as a satisfied customer. Exceptional customer s... read more

David Johnson's profile image
David Johnson 
2 months ago

Had a great experience shopping here for earrings. The collection was beautiful, and the quality felt excellent. Everything was neatly displayed, and the staff was welcoming and professional. I appreciated the attention to detail and the smooth customer service during my visit. 

Marcedes Bell's profile image
Marcedes Bell 
4 months ago

Brooke gave me an experience that I’ll never forget. As a young lady picking out my style of engagement was such an amazing my time. Thank you! 

Vivien Anderson's profile image
Vivien Anderson 
4 months ago

oh myyy goodness, Brooke is wonderful, so very personable! she helped us pick out some pieces for my husband that we are so blessed and pleased with! we will be back! 

Yuki Williams's profile image
Yuki Williams 
4 months ago

I had ordered my fiance his wedding band paid for it they never called me and told me the ring was canceled they made me call them the day I supposed to pick it up the whole time I had to call them I called them to make sure the order was placed for the ring I called them to make sure it was accepted they told me it was of accepted but again 2 days after the order was played two to three days I'm sorry they canceled the order but again they never called me and told me anything that is unacceptable and poor customer service w... read more

Frequently asked questions about Kay Jewelers

How is Kay Jewelers rated?

Kay Jewelers has a 4.5 star rating with 178 reviews. 

When is Kay Jewelers open?

Kay Jewelers is closed now. It will open at 10:00 a.m. 

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