Kay Jewelers

Sarah Seger 

on Google

a week ago

I special ordered stud earrings from this store to be delivered to a store in Lebanon closer to my home. I was charged $92 and change which I was under impression was the cost of the earrings. I was asked if I wanted a protection plan. I said no. I was told the earrings would be shipped to Lebanon once received and then I’d get a call to pick them up. 5 weeks went by, no call. I called the lafeyette store. The earrings were sitting in the store. I asked for them to be mailed to Lebanon. They were mailed out that day. I waite... read more

Melissa Parks 

on Google

a month ago

Yesterday we stopped by to have my rings cleaned and inspected. The purchase process 6 months ago was phenomenal. After looking around at several other places with a lack luster experience and nothing that was really catching my eye, we wandered in feeling a bit defeated in the quest to replace my wedding set. Immediately we were made welcome and I was presented with option after option and it was actually fun. One would expect fun when shopping for jewelry, but the last store we were in had been depressing, tbh, and I was s... read more

Felicia D Hall 

on Google

3 months ago

Mandy at the Fayette Mall in Lexington Kentucky, I was inquiring about a custom made item, she was so helpful and answered all the pertain questions. I am very pleased with what answers was given I am actually excited, I thought it was going to be a difficult make but not so, I am very well pleased..... 

Saeed Saleh 

on Google

4 months ago

I’ve never worked with anyone at a Jewlery store as patient and helpful as Mandy. That fact that she took time to listen to every thought and opinion then manifest exactly what I needed within the price range originally asked (no upsell) is the reason I’ll go back just for her. Thank you!