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Kay Jewelers

3.9

About this business

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our local Kay Jewelers Store and online. Our jewelry consultants are empowered with the knowledge to assist each guest both online and in person. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals,... read more

Location details

608 Kirkwood Mall, Bismarck, ND, 58504, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue12:00 p.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 7:00 p.m.
3.991 reviews
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Jolene Nygaard's profile image
Jolene Nygaard 
on Google
3 weeks ago

I dropped of mine and husband wedding rings to be sent in for mantaince, which was fine. After a month of not hearing anything about my rings being back in store i called. Took 4 calls before anyone even answered the phone. Once they answered asked if my rings were in was told yes they were. I in return asked when they had come in. It had been 20 days ago. Asked don't you call or notify when receive them back? Then it was "well it been busy". Seriously. Then when I went to pick them up. I asked sales associate once again don... read more

Doug Morse's profile image
Doug Morse 
on Google
a month ago

Tried to order my wedding ring three times, each time they said it was order. Followed up with them 2 weeks after I ordered each time. Each time I was told there was no order. 

Rachelle Wetzstein's profile image
Rachelle Wetzstein 
on Google
2 months ago

Damaris was wonderful she was so helpful and knowable. Absolute pleasure to work with. 

Casey Gruman's profile image
Casey Gruman 
on Google
2 months ago

Damaris and Delorise were great to work with. Very patient and helpful! 

Kelli Metzger's profile image
Kelli Metzger 
on Google
3 months ago

Updated review: I recently went into this location for a ring cleaning and checkup. The associate told me that I needed to speak to the manager, because they could not find any warranty on the band that holds my main diamond. This purchase by the way was 15 years ago. Since this purchase, my ring has been warrantied a couple times and always without fail. However, the new manager in this location was more apt to pointing the blame at previous managers and telling me I could purchase another warranty that would only cover tha... read more

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Frequently asked questions about Kay Jewelers

How is Kay Jewelers rated?

Kay Jewelers has a 3.9 star rating with 91 reviews. 

When is Kay Jewelers open?

Kay Jewelers is closed now. It will open at 12:00 p.m. 

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