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Kay Jewelers

4.8

About this business

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our local Kay Jewelers Store and online. Our jewelry consultants are empowered with the knowledge to assist each guest both online and in person. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals,... read more

Location details

1101 Newpark Mall #1101, Newark, CA, 94560, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.8122 reviews
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Poonam Byanjankar's profile image
Poonam Byanjankar 
on Google
6 days ago

Kay jewelers has always been by a go to place for all the blings I need. This time the experience was beyond my expectations. Specially from the store manager Maria Farrell of Newpark Mall. I had bought a bracelet in December and only few days of wearing it, got damaged. I was so bummed by the quality of it and went to check with the branch I had bought this piece. To my surprise, Maria assured me to provide an exceptional service by offering me an exchange. I am very pleased to get another piece even if it was over the exch... read more

Chiu Yee Lam's profile image
Chiu Yee Lam 
on Google
2 months ago

Very good service 

Zulma Cristaldo's profile image
Zulma Cristaldo 
on Google
2 months ago
louie Houston's profile image
louie Houston 
on Google
3 months ago

Customer service is Phenomenal. Susan is very sweet and professional. Ampy was a huge help and was also very nice. And Bianca was very knowledgeable. All were genuinely concerned about my needs and paid great attention to detail. I appreciate their amazing service. Edit: A month later, Susan went above and beyond to get my Customer meeting, taking time out of her day to travel across the bay and ridiculous traffic in order to have it ready by the time I needed it. Her efforts are exemplary and I deeply appreciate her service... read more

Melissa Archer's profile image
Melissa Archer 
on Google
4 months ago

Maria was very helpful, patient, and knowledgeable on the products available. She gave me all the information on each ring we were considering and allowed me to make the best decision for myself and my family. Highly recommend 

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Frequently asked questions about Kay Jewelers

How is Kay Jewelers rated?

Kay Jewelers has a 4.8 star rating with 122 reviews. 

When is Kay Jewelers open?

Kay Jewelers is open now. It will close at 7:00 p.m.  

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