Kay Jewelers

Jasmine Ardrey 

on Google

a week ago

About a month ago, I went into the store to get my jewelry cleaned per my insurance agreement. Long story kind of short, the employee cleaning my necklace snapped it. This was my first time getting it cleaned and it hadn't even been a year since purchase. My necklace was sent off for repair twice because it wasn't up to the store's standards. When i was called to pick it up, the necklace looked horrible and it was discolored. I expressed my issue with the necklace and after a little back and forth I was told by Mary that I c... read more

Grace Ocasio 

on Google

a week ago

Kay Jewelers is an exemplary place. My daughter has had trouble adjusting to having her ears pierced, and one worker there has been very helpful, even sympathizing with my daughter's situation. Another worker offered my daughter a bottle of water as she got her ears pierced for the second go round. Unfortunately, the second go round didn't take, and the first worker advised that my daughter's ears needed to heal. When we went there today, we learned that the holes in her ears had closed. The sales associate who helped us the... read more

I- Space 

on Google

a week ago

Absolutely fantastic service here at the Monroe location! Mary helped me the first time around to get me my custom made engagement ring for my fiancé. She is very attentive and patient on your search for the perfect ring! On the second come around Mary helped us again in getting both me and my fiancés wedding bands. She makes the process seem less!