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Kay Jewelers

4.3

About this business

Location details

6650 S Westnedge Ave Unit 236, Portage, MI, 49024, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 8:00 p.m.
Sat11:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.3203 reviews
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Kathleen Fairbotham's profile image
Kathleen Fairbotham 
4 days ago

My spouse and I brought our rings in for 6 month inspection and cleaning. Brianna waited on us at the Crossroads Mall location. She was very friendly and efficient. She also helped in a huge way by catching that my aquamarine stone (which is not under warranty) was loose. She recommended it be sent in for free repair to secure the stone. The experience in the store and with repair notifications were both excellent. I picked up my beautiful ring today. I could not be more happy with the service Brianna provided and the result... read more

Desiree Ray's profile image
Desiree Ray 
a month ago

I always have a great time shopping for new jewelry here, and end up waking out with several great pieces at great prices (protection on all of them, of course). I don’t go jewelry shopping often, but Kay is already my go to store for quality affordable pieces. The ring resizing doesn’t take too long either. :) 

Becky Parker's profile image
Becky Parker 
a month ago

Sierra is awesome 

Cordell Thompson's profile image
Cordell Thompson 
a month ago

Remmy was was absolutely amazing made my last minute purchase a breeze and was very attentive to my needs and budget! 

Sharon Craun's profile image
Sharon Craun 
a month ago

My husband bought me a necklace with warranty. The chain broke so he took it in for repair. He picked it up when they said it was repaired. He brought it home and it was a terrible repair. He took it back again and they supposedly sent it out for repair again. Came back again the same way. We were told it is what it is. We spoke to a very nice sales associate in Grand Rapids and she said they should be making it right. My husband took it back again and this time they told him they would replace the chain and then our warrant... read more

Frequently asked questions about Kay Jewelers

How is Kay Jewelers rated?

Kay Jewelers has a 4.3 star rating with 203 reviews. 

When is Kay Jewelers open?

Kay Jewelers is closed now. It will open tomorrow at 11:00 a.m. 

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