Kay Jewelers's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Kay Jewelers

4.0

About this business

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our Asheville Kay Jewelers Store and online. Our jewelry consultants are empowered with the knowledge to assist each guest both online and in person. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary met... read more

Location details

3 S Tunnel Rd, Asheville, NC, 28805, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.027 reviews
Select a rating
Gayle Hammett's profile image
Gayle Hammett 
on Google
3 years ago

Had to purchase a new set of wedding bands. It took almost 6 weeks for a ring, that did not need to be size, to come in. Worst customer service experience ever. The store staff did not care. What if we needed them for the wedding. No one had answers for why it was not there on time, why they sent one out to be sized, yet had to order another new one that did eventually come in. Will NEVER go back to this store. Please try any other Kay 

Cassy Nipper's profile image
Cassy Nipper 
on Google
3 years ago
Mary Gouge's profile image
Mary Gouge 
on Google
3 years ago

Sam and Brooke were excellent! I highly recommend seeing them for all your needs. They listened and helped me find the perfect piece of jewelry I wanted. I will be a Kay’s customer for life! 

Michael Nipper's profile image
Michael Nipper 
on Google
3 years ago

Store was very clean and the staff was very helpful. I was assisted by a young lady named Jessy. She was able to answer all my questions. Due to her thoughtful and patient nature, I feel I got the best service possible. I was very pleased and left with exactly what I wanted. 

Kailey Farmer's profile image
Kailey Farmer 
on Google
4 years ago
View all google reviews

Frequently asked questions about Kay Jewelers

How is Kay Jewelers rated?

Kay Jewelers has a 4 star rating with 27 reviews. 

When is Kay Jewelers open?

Kay Jewelers is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com