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Kay Jewelers
- Consumer Goods
- Sterling Heights, MI
About this business
Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our local Kay Jewelers Store and online. Our jewelry consultants are empowered with the knowledge to assist each guest both online and in person. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals,... read more
Location details
14600 Lakeside Cir #2265, Lakeside Mall, Sterling Heights, MI, 48313, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 11:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Don't buy jewelry here! Horrible service! I received a watch for Christmas this year and despite the policy on the receipt that they allow 30 days for a return or exchange, they refused to exchange the watch because I had put it on to try it on and therefore had worn it. They told me that they have a strict no return policy. When asked if customers tried on watches in the store, they said there is a difference because I "wore" it outside the store. What a joke, not to mention what poor customer service they have. I will neve... read more
Be careful of "unwritten" policies We purchased a guard from Kay back in February of 2006. They insisted that the setting my current solitare was in just would not work, so they re-set the diamond into one of their own settings. *Frist red flag: they used a 3 prong setting on a heart diamond. Although a 3 prong setting is possible, it leaves very little security for the diamond* We took the ring for it's 6 month check and everything appeared to be fine. In November of 2006, the diamond fell out of it's setting with no damage... read more
Frequently asked questions about Kay Jewelers
How is Kay Jewelers rated?
Kay Jewelers has a 2.9 star rating with 83 reviews.
When is Kay Jewelers open?
Kay Jewelers is open now. It will close at 7:00 p.m.
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