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Kay Jewelers

4.4

About this business

Location details

5 Woodfield Shopping Center, D345, Schaumburg, IL, 60173, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 8:00 p.m.
Tue11:00 a.m. to 8:00 p.m.
Wed11:00 a.m. to 8:00 p.m.
Thu11:00 a.m. to 8:00 p.m.
Fri11:00 a.m. to 8:00 p.m.
Sat11:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.4397 reviews
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Kyrstin Ury's profile image
Kyrstin Ury 
6 days ago

Buyer Beware: Defective product, failed repairs, and zero customer support. I strongly advise against purchasing rings from Kay Jewelers. I received a diamond ring from here, and within just a few days of wearing it, diamonds began falling out. We brought the ring back to be repaired twice. Remarkably, each time we picked it up from their repair service, more diamonds were missing. It is completely unreasonable for a major jeweler to expect customers to purchase a separate warranty just to receive a product that stays inta... read more

Courtney Chabot Medlin's profile image
Courtney Chabot Medlin 
a month ago

They were so nice and helpful!! 

Kevin Kuong's profile image
Kevin Kuong 
2 months ago

Uzair was very helpful and diligent in getting me my perfect ring. Stellar service. 

Jaina Miller's profile image
Jaina Miller 
3 months ago

Tracy is amazing! 

Joslin 314's profile image
Joslin 314 
3 months ago

Donna was nice enough to help me reshape / resize my ring while being so kind and quick! She deserves a raise ! 

Frequently asked questions about Kay Jewelers

How is Kay Jewelers rated?

Kay Jewelers has a 4.4 star rating with 397 reviews. 

When is Kay Jewelers open?

Kay Jewelers is open now. It will close at 8:00 p.m. 

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