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Kay Jewelers

4.9

About this business

Location details

2400 N Columbia St, Milledgeville, GA, 31061, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.9420 reviews
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Kat H.'s profile image
Kat H. 
a day ago

I am writing to document serious concerns regarding the sales practices I experienced at Kay Jewelers in North Attleboro, MA, though I suspect these tactics are used more broadly. During multiple visits before purchase, and purchase, the sales staff repeatedly emphasized the lifetime warranty covering lost stones as a major benefit of purchasing from the company. At no point did any associate disclose that this warranty requires inspections every six months to remain valid. This lifetime warranty was consistently promote... read more

Kat H.'s profile image
Kat H. 
a day ago

break this down to 100 characters: Please note that I would prefer to submit this review without a star rating; however, the system requires one to be selected. I am writing to document serious concerns regarding the sales practices I experienced at Kay Jewelers in North Attleboro, MA, though I suspect these tactics are used more broadly. During multiple visits before purchase, and purchase, the sales staff repeatedly emphasized the lifetime warranty covering lost stones as a major benefit of purchasing from the company.... read more

ANNETTE R.'s profile image
ANNETTE R. 
3 months ago

Great customer service. Above and beyond Nicole was extremely helpful. Would recommend going there again. 

Kristin L.'s profile image
Kristin L. 
5 months ago

I had my ears double and triple pierced by Wayne. He did a wonderful job! 

Julia de S.'s profile image
Julia de S. 
6 months ago

Do not use this jeweler to purchase or repair your jewelry. I used them for both and had to take my very expensive ring elsewhere for repair for the damages they caused. They also applied a huge repair and cleaning fee I never asked for.....go elsewhere for good service. They are very polite but that doesn't mean anything if they can not do the work. 

Garza F.'s profile image
Garza F. 
10 months ago

We have done business with Kay for years normally purchase several pieces of jewelry each year however after our experience tonight with KIM we will shop elsewhere, we went in for jewelry inspection to keep warranty and to look for my wife a birthday present however when she seen she had several pieces to inspect she became pretty rude and very short. I understand they want to sale products to make commision but she was so rude she didn't even get the chance to find out we were also looking for a gift! ( MANAGER ON DUTY AND ... read more

Ladella C.'s profile image
Ladella C. 
11 months ago

I received the nicest service from Natalie. I went in to buy 6 pieces of jewelry for six grandkids and Natalie. Was so helpful and gave me goid deals. Thank you Natalie: the kay jewelers in rome.ga 

Linda B.'s profile image
Linda B. 
a year ago

A Heartfelt Thank You to Kay’s Jewelry Sales Associate, Ms. Lashunda Jones! 💍✨ I want to take a moment to appreciate the exceptional sales associate Ms. Lashunda Jones at Kay’s Jewelry! Ms. Jones's dedication, expertise, and warm guidance helped me find the perfect rings for my wife that symbolize endless love and commitment to my wife. She was incredibly helpful, patient, and knowledgeable about creating a custom piece. She took the time to understand exactly what I was looking for and made the whole shopping experience e... read more

Linda B.'s post 1
Cindy's profile image
Cindy 
a year ago

Employee claiming to be a manager discriminated against me due to a physical disability. I contacted Kay's corporate cutlstomer service number and never receive a response , which tells me they support the behavior as a company. 

Frequently asked questions about Kay Jewelers

How is Kay Jewelers rated?

Kay Jewelers has a 4.9 star rating with 420 reviews. 

When is Kay Jewelers open?

Kay Jewelers is closed now. It will open tomorrow at 11:00 a.m. 

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