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7270 NW 86th Pl, Kansas City, MO, 64153, United States
Get directionsMasked required.
Jessika with the awesome Star Wars tattoo, she was very nice and helpful.
I cannot express to anyone reading this review how terrible this store is. I have given this store chance after chance hoping that it was just one bad encounter, but after 3 negative experiences I’m convinced. For starters, my husband and I have bought all of the jewelry we’ve ever bought from Kay. 3 necklaces, an engagement ring and 2 wedding bands so you’d think we’d be treated a little better by now. When we bought our wedding bands they both had to be shipped off to get re-sized. We were told they would be here in 2 week... read more
I just want to say what a terrible experience I had here. It took me 5 weeks to get a quote back for a ring. The gold ring was horribly bent after I slept with it on. They told me $1200 to reshape and add gold to it. I figured since there was already $1200 in damages to a ring that’s not even worth that, I would try and reshape it. I did and it’s perfect. I feel as though Kay Jewelers attempted to scam me out of hundreds of dollars.
An enjoyable, stress free experience at my most recent visit at Kay's. Thank you for the exceptional customer service!
Kay has a 3.9 star rating with 33 reviews.
Kay is permanently closed.
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