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Kay
- Consumer Goods
- Kansas City, MO
About this business
Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest both online and in person. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more.... read more
Location details
7270 NW 86th Pl, Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Masked required.
Jessika with the awesome Star Wars tattoo, she was very nice and helpful.
I cannot express to anyone reading this review how terrible this store is. I have given this store chance after chance hoping that it was just one bad encounter, but after 3 negative experiences I’m convinced. For starters, my husband and I have bought all of the jewelry we’ve ever bought from Kay. 3 necklaces, an engagement ring and 2 wedding bands so you’d think we’d be treated a little better by now. When we bought our wedding bands they both had to be shipped off to get re-sized. We were told they would be here in 2 week... read more
I just want to say what a terrible experience I had here. It took me 5 weeks to get a quote back for a ring. The gold ring was horribly bent after I slept with it on. They told me $1200 to reshape and add gold to it. I figured since there was already $1200 in damages to a ring that’s not even worth that, I would try and reshape it. I did and it’s perfect. I feel as though Kay Jewelers attempted to scam me out of hundreds of dollars.
An enjoyable, stress free experience at my most recent visit at Kay's. Thank you for the exceptional customer service!
Frequently asked questions about Kay
How is Kay rated?
Kay has a 3.9 star rating with 33 reviews.
When is Kay open?
Kay is closed now. It will open tomorrow at 10:00 a.m.
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