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Katy Auto Collision
- Body Shops
- Katy, TX
About this business
Specialties Katy Auto Collision is family owned and operated since 1984. We specialize in collision repair, insurance claims, automotive repair, general maintenance, wheel alignments and much more. Our collision repair is backed by our life time guaranty. Stop by for a free estimate today History Established in 1984. Katy Auto Collision has serviced our community since 1984. We specialize in collision repair, insurance claims, automotive repair, wheel alignments and more. Our collision repair is backed by our Life Time Guara... read more
Location details
531 Danover Rd, Katy, TX, 77494, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 4 Star : Returned Clean
5 Star : My Experience Constant communication, a job well done as well as completed early. Highly recommended! 5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service Top notch communication 5 Star : Returned Clean
2.5 Star : Likely to Recommend We shall see if they finish the job they started... I picked up the car on a Wednesday and let them know about the issue with my fender on Thursday ... about 4 days later still waiting on ETA on new part. 4 Star : Repair Quality They missed a major repair item when doing my bumper ... They have the part on order ... but I found the issue not them. 5 Star : Customer Service Very Friendly ... 2.5 Star : Returned Clean
5 Star : My Experience Thank you for making this process as simple as possible and working within our time frame.
5 Star : My Experience Unfortunate that I had to go back to them twice within two months due to car accidents! I must say each time they've done an excellent job.
0.5 Star : Likely to Recommend Because Hector, the manager on duty, was willing to listen to my concerns regarding the poor customer service I experienced from Jonathan did I decide to give this review a one Star rating. I had informed Hector that I had a talk with Jonathan providing me updates even if those updates did not have any new information. Jonathan promised to call at a certain part of the day, but he never did. Trust is warranted only when there is transparency and there was none with Jonathan. You see Jonathan's ... read more
5 Star : Likely to Recommend 5 Star : Repair Quality I had a great experience with Katy Auto Collision! Through Progressive I was connected to this auto body repair shop. I didn't have rental on my policy and was also in the midst of moving across the country. Jonathan understood these complexities and was able to space out each step of the process. From photos, to ordering parts, painting and then putting the car together, the team was able to do all of this without leaving me carless for long. I am super grateful for the e... read more
4.5 Star : Likely to Recommend 4.5 Star : Repair Quality 4.5 Star : Customer Service 5 Star : Returned Clean
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean
Frequently asked questions about Katy Auto Collision
How is Katy Auto Collision rated?
Katy Auto Collision has a 4.6 star rating with 590 reviews.
When is Katy Auto Collision open?
Katy Auto Collision is closed now. It will open tomorrow at 7:30 a.m.
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