Kasden Fuel Company

Ephraim M. 

on Yellow Pages

10 years ago

Started good, then it all went wrong. And today was ridiculous. We used Kasden for a few years through the CT Oil Co-op. Prices were great, and service was good. Later we asked for regular deliveries. A few months later, we got down very low, and wondered why we weren't getting filled regularly, so we called again and asked again for regular deliveries. After we were down to about 1/4 tank again, we decided that we could not rely on Kasden for automated delivery, my wife called to cancel service (about 2 months ago, 11/3/14)... read more

rose2040 

on Yellow Pages

13 years ago

No WONDER Kasden is going bankrupt! Their customer service is off the charts horrible, and they run the business as if they were the only oil company in town. Well, they are NOT and I'm done with them. If you're looking for a reliable oil company, my suggestion is - bypass Kasden and look somewhere else. I am closing my account with them today. What a disappointment! 

brunor4444 

on Yellow Pages

15 years ago

I have been a customer with Kasden for several years now. Recently, a service was done on my house that required the replacement of a part. I was astonished with the bill when I received it because it was more than double what I had expected, and I've had this service done before. When I confronted one of the salespeople, and finally, one of the managers, they told me that they DOUBLE the purchase price of the part. When I asked why they did this, they said that it's just how it's done. Before I called, I made sure to do the... read more

rbiddleman 

on Yellow Pages

16 years ago

I am a relatively new customer for Kasden. In the short time I have worked with them they have provided outstanding customer service and reasonable prices. I have had two emergency calls and my problems were quickly and proffesionally resolved.