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Karp Kia Service Department

4.6

About this business

Location details

372 Sunrise Hwy Ste 400, Rockville Centre, NY, 11570, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.6709 reviews
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Thomas Shim's profile image
Thomas Shim 
3 weeks ago

Fine experience for my first service at a dealer (mainly for a semi-recall): Fast, cordial, thoroughly explained. The waiting area was exceptionally clean and quiet, with plenty of space to chill out, study, do any kind of work-related stuff to pass the time should one choose to wait. One star off for the price — $250 for a wheel alignment, that usually runs for $99! — but I can’t complain too much given they took me in so promptly despite arriving late for the appointment. Overall a pretty painless experience, given past ni... read more

Deirdre Artino's profile image
Deirdre Artino 
a month ago
Preet Singh's profile image
Preet Singh 
2 months ago

I had a great experience working with Mitch at Karp Kia. I brought my Kia in with a no-crank, no-start issue while the car was still under warranty. I had already narrowed the problem down to a bad starter, which is covered by Kia’s warranty. I was upfront with Mitch that I was not looking to pay for any repairs if their diagnosis pointed to something not covered. Even though the dealer places a $200–$250 diagnostic hold, Mitch clearly explained that it would be released if the issue was confirmed as a warranty repair. After... read more

GERALYN SCHAEFER's profile image
GERALYN SCHAEFER 
3 months ago

I have been servicing my Kia sportage at this Kia Service Dept. I have had the best experience!! My service advisor Mitch is wonderful, helpful and can’t do enough to make every visit worthwhile. I would highly recommend this service dept!! 

Reynold Edwards's profile image
Reynold Edwards 
3 months ago

3 months ago I took my car in to get an oil change, that was done quickly, but they discovered that I had a broken passenger window. After that was fixed, when I drove home I found my passenger door lock was broken. It wasn't broken when I brought it in. Why didn't they tell me that they did that. They could've fixed it. I just did it myself. But I will never come back to this service department again. 

Frequently asked questions about Karp Kia Service Department

How is Karp Kia Service Department rated?

Karp Kia Service Department has a 4.6 star rating with 709 reviews. 

When is Karp Kia Service Department open?

Karp Kia Service Department is closed now. It will open at 9:00 a.m. 

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