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Kansas Department of Revenue Tax Assistance
- Tax Services
- Topeka, KS
About this business
Location details
120 SE 10th Ave, Ste 300, Topeka, KS, 66612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:45 p.m. | |
| Tue | 8:00 a.m. to 4:45 p.m. | |
| Wed | 8:00 a.m. to 4:45 p.m. | |
| Thu | 8:00 a.m. to 4:45 p.m. | |
| Fri | 8:00 a.m. to 4:45 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Got thru very quickly to someone the 2 times I called, very helpful and informative, I talked to a man and woman and got them my Federal tax return emailed in pdf format figured out for them to be able to process my state return, called back 2 days later and told me they had received it and it was being processed.. The IRS on the other hand, I haven't been able to talk to a live person yet, always says they're experiencing very high call volume, to try back later or next business day and it hangs up.
Called to get answers about recent letters we received. Granted I called at 4:38p close to closing. As I was trying to pull up my tax documents (because apparently they are robots that cannot answer questions about standard letters they mail without a computer promoting their answers) and the lady hung up on me telling me to be prepared next time and call during regular hours. Common government unprofessionalism. Forgot my time is not nearly as valuable as theirs, silly me! But hey, I’m making progress—at least somebody answ... read more
Cant get a hold of anyone
Has a tax lien from 2016 and needed to get a letter showing it was paid and dismissed. Riley O'Brein answered my call while working from home during the COVID Pandemic lockdown and informed me it would be a while before she could get it to me. I explained I needed it ASAP to close on a home refi with the VA. Riley said she would contact a supervisor and see what she could do. 5 minutes after hanging up I received an email with the lien release in it!
Very rude people. I had an audit from 2016 that I’ve been paying more than the minimum balance for 6 months straight. I asked for more time because I had things come up and she said no. No wasn’t so bad but the way she said it. I asked her to speak to her boss and I was put on hold and when she came back she said no. I asked to speak to her boss I was told no. She said she was busy. Every time I call up there I have problems. Her name is Kelly. These people will not work with you and they’ll nickel and dime until you’re done... read more
Frequently asked questions about Kansas Department of Revenue Tax Assistance
How is Kansas Department of Revenue Tax Assistance rated?
Kansas Department of Revenue Tax Assistance has a 2.5 star rating with 8 reviews.
When is Kansas Department of Revenue Tax Assistance open?
Kansas Department of Revenue Tax Assistance is open now. It will close at 4:45 p.m.
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