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Kansas City Power & Light Co

1.1

About this business

Location details

11210 N Congress Ave, Kansas City, MO, 64153, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.118 reviews
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Dave Stauffer's profile image
Dave Stauffer 
on Google
4 months ago

thanks evergy for not letting me set up a payment plan then disconnecting my service then refusing to work with me to get service restored. Absolute worst customer service company ever! 

Anonymous's profile image
Anonymous 
on Google
a year ago

Might as well add to their abysmal rating. They seem to delight in barely earning even 1 star. As any energy company that refuses to finish their own work deserves. No meter on the house... Just the hole they left. Called and was told that they "don't work on equipment after business hours". That should be their motto. I was also told that our address doesn't have an account even though they demand money every month. It's a wonder they get anything at all accomplished. But what they lack in competence and knowledge, they mor... read more

Nick Kahler's profile image
Nick Kahler 
on Google
a year ago

Might as well add to their abysmal rating. They seem to delight in barely earning even 1 star. As any energy company that refuses to finish their own work deserves. No meter on the house... Just the hole they left. Called and was told that they "don't work on equipment after business hours". That should be their motto. I was also told that our address doesn't have an account even though they demand money every month. It's a wonder they get anything at all accomplished. But what they lack in competence and knowledge, they mor... read more

jason donaldson's profile image
jason donaldson 
on Google
a year ago

THANKS FOR PRICE GOUGING ALL OF US. NICE PLAY FORCING A RATE PLAN AND RAISING PRICES WHEN PEOPLE ARE GETTING HOME FROM WORK AND SCHOOL BUT EXPECT THEM TO USE LESS ENERGY. DAMN COMMIES.. 

A.H. Lawrence.'s profile image
A.H. Lawrence. 
on Google
a year ago

Below poor customer service. Have screwed up my account constantly! Very off putting to deal with! They have no competition, so they don't have to care about their quality or the quality of the people in customer service. Notice they have no ratings above a 3! And not many of them. They don't read care or respond to any of the reviews anyway. Just telling y'all what you already know.🤣 

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Frequently asked questions about Kansas City Power & Light Co

How is Kansas City Power & Light Co rated?

Kansas City Power & Light Co has a 1.1 star rating with 18 reviews. 

When is Kansas City Power & Light Co open?

Kansas City Power & Light Co is open now. It will close at 6:00 p.m.  

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