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Kaniksu Health Services
- Family Practice
- Ponderay, ID
About this business
Kaniksu Health Services
Location details
30410 ID-200, Ponderay, ID, 83852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The pediatric front office staff do not know how to do their jobs effectively. I wasted an hour and a half driving to the clinic for vaccinations for my children, only to be informed that those could not be done due to my place of residence and insurance. I had THREE prior interactions with front office staff over the phone when scheduling the appointments, and my insurance, place of residence, and need for vaccinations was discussed all three times- every time, staff failed to inform me of their vaccination policy. This is ... read more
Dr's and nurses are wonderful
Great doctors, great staff, and beautiful facility. Unfortunately however, their administration is utterly incompetent. The doctors and staff are overwhelmed with a scheduling system that requires months to get an appointment. Then, they over schedule patients to the point that you will always wait around an hour after your appointment. They do not have adequate staff and doctors to meet their patient load needs. If the people in charge don't remedy the situation soon, they will lose many patients and the company will fail. ... read more
Updated review. Kaniksu really needs to select more.experienced and professional employees. All the way across. I do not get call backs. Others I know say that has happened to them also. One call back came.so late, I'm at a different location. Some are curt and rude. Just poor performance. The few that are good should be more. If you are seeking quick care, something serious as mental health this may be a place to skip.
Can't get an appt. Won't book me. Are you kidding? Patient portal never has worked and all I ever get is sent to triage nurse who basically just listens, emails nurse or directs me to immediate care or ER. Absolutely no use in trying anymore. And some staff are rude.
Frequently asked questions about Kaniksu Health Services
How is Kaniksu Health Services rated?
Kaniksu Health Services has a 3.3 star rating with 71 reviews.
When is Kaniksu Health Services open?
Kaniksu Health Services is closed now. It will open tomorrow at 7:00 a.m.
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