Kane's Furniture - Clearwater

anonymous 

on Superpages

12 years ago

We bought a big sectional last Nov. Ran about 4,200. They tried to sell me the fabric protector. I said NO.. PERIOD.. I don't want it. But they were so desparate (for lack of a better word) lowered my price on the sectional to put the fabric protector in it.. Have no idea why. But, whatever I didn't pay extra. I've had the service guy out twice for the cushions. Not a big deal. Just hope it doesn't fall apart. So far the service has been ok. 

anonymous 

on Superpages

13 years ago

I bought a new mattress which was delivered to my home, it was not the right one, I tested a soft mattress, and this one I recieved was firm, the manager said I couldn't return it because the plastic had been torn off, which the delivery guys had torn off the plastic, not me. She said I had to sleep on it for 30 to 60 days to let my back adjust to the new mattress, first of all, who would want it after it has been slept on upon returning it to the store, and I went to the store to try and reason with the mgr. and to no avail... read more

anonymous 

on Superpages

13 years ago

I bought a sofa in January, of course, I was talked into purchasing the 'fabric protection spray' for ONLY another $75. well, today, my puppy peed on the couch...the urine did NOT bead as I was told liquid would...and much to my surprise, the protection doesn't cover pet accidents, only human...really? does it matter if it's pet urine or human urine? urine is urine and it's liquid, so it sholdn't soak through...right? the couch is very worn already, it looks very much older than its 6 months. I feel the quality is certainly ... read more

anonymous 

on Superpages

13 years ago

This was our first visit to and purchase from a Kane's Furniture Store. Overall, we were very pleased with our experience. We were especially happy with the service we received from the sales woman who was very knowledgeable of your products and extremely patient with us as we labored through our decision-making process. She also provided excellent follow-through after the purchase. In all, we found her demeanor to be more like that of a helpful friend than a salesperson. She is truly an asset to your company and we look for... read more

tjmonavie 

on Superpages

13 years ago

Tried to get a Chest for my Daughter, bought and paid in July, it's end of Sept and they, once again, are telling me it will be another month! Every month the same story, something about their computer system not knowing. Sales person never returned calls! Terrible customer service and NO PRODUCT! 

anonymous 

on Superpages

14 years ago

Kanes has the worst customer service. I have had a problem with my bedroom set for over 2 months. Their only solution was to give me store credit. Like I would ever go into a kanes again let alone buy something there. 

anonymous 

on Superpages

14 years ago

bad customer service 

anonymous 

on Superpages

15 years ago

This is a little late in coming but I wanted to take the time to say thanks to Kane's for the way they handled our purchase that we made last year.We had purchased a leather loveseat and couch and a few months after purchasing it the cushions started to collapse. Upon calling this to your attention and having a service person out to do something, it continued to collapse.AFTER THAT you had us come in and select another piece of furniture and had it delivered to us and picked up the couch and loveseat we had. We do appreciate... read more

anonymous 

on Superpages

15 years ago

I just bought a bedroom suit and a living room suit from JT. He is the best sales person in your store in Melbourne. He lets you look around without bugging you or putting any pressure on you. He has a very professional approach on closing the deal. Too bad, you don't have half a dozen sales people like JT selling your product. Nice selection of furniture. We shopped Rooms To Go and Shley's furniture and they didn't even come close to your quality or selection. One problem I had with Kane's was I did not get a FREE 50 inch T... read more