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Kaiser Permanente Santa Clara Medical Center: Emergency Room

2.0

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Location details

700 Lawrence Expy, Santa Clara, CA, 95051, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
2.0149 reviews
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J P's profile image
J P 
2 days ago

Everyone in the emergency room was really kind. Thank you again. 

Dana Borg's profile image
Dana Borg 
3 weeks ago

Very bizarre experience here. Came in 16 weeks pregnant after hours of vomiting and light spotting and was never even given a room. They escorted me to do individual tests and then brought me back out to the waiting room each time. Then they gave me prescriptions and told me to go home. When I asked for an IV bag they told me there were no rooms ready and I would have to wait 2 more hours. I wish they would have been honest with me from the beginning and told me they were never going to give me a room. When I asked for an IV... read more

Jamie Z's profile image
Jamie Z 
3 weeks ago

Should you consider selling less insurance or using the money you made to extend your emergency department? We have to wait for more than 3 hours just to get screening. Hello? And then go back in pain and wait for another two hours for treatment? Hello? Why would we buy your insurance if we have to suffer anyways? Absolutely 1 star on the emergency department. Pathetic 4 screening rooms. Rest of Kaiser is very good. What a bad emergency department this is. Updates: it's actually 3.5h wait for screening while my wife has been... read more

Dalena's profile image
Dalena 
a month ago

9/7/2025 My family recently experienced an extremely disappointing and distressing interaction with Clara, the attendant who answers the direct line for family inquiries regarding patients in the Kaiser ER. Our brother was on medical hold for a psychiatric evaluation, and naturally, our family was very concerned and called to check on his status. From the very beginning, Clara’s demeanor was unprofessional, dismissive, and completely lacking in empathy. Instead of offering reassurance or even basic courtesy, she was rude, ab... read more

Happy Dog's profile image
Happy Dog 
2 months ago

Rude to patient 

Frequently asked questions about Kaiser Permanente Santa Clara Medical Center: Emergency Room

How is Kaiser Permanente Santa Clara Medical Center: Emergency Room rated?

Kaiser Permanente Santa Clara Medical Center: Emergency Room has a 2 star rating with 149 reviews. 

When is Kaiser Permanente Santa Clara Medical Center: Emergency Room open?

Kaiser Permanente Santa Clara Medical Center: Emergency Room is open now. It will close at 11:59 p.m.  

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