Kaiser Permanente Santa Clara Medical Center: Emergency Room

Bobby James Redman Brown 

on Google

5 days ago

Really disappointing experience at the Kaiser Santa Clara Emergency Department. The waiting room was about 80% full, and people had been waiting four or more hours without being seen. Based on this experience, I would have serious reservations about recommending Kaiser as a medical provider. When you’re dealing with an emergency, you expect timely care and communication—not hours of waiting in a crowded emergency room where you can’t lay down. Definitely not the experience you want when you or a loved one needs urgent medica... read more

Vince Qu 

on Google

a month ago

very very bad experience. Doctor didn't listen to what I said. only asked me to do a lot of labs. I lot so many blood because of the blood, even feeling dizziness！ 

Rafael R 

on Google

3 months ago

One of the worse ER Hospitals Ever…. The staff and their security is horrible. They tried to say I couldn’t use the restroom and once I asked why the security got all crazy saying I have to listen to them and said she doesn’t like me and I don’t have to like her either. The security lady walked towards me as if she was going to put her hands on me, just for me wanting to go to the restroom. If the video was allowed to be posted on this comment I would. It’s her way or the highway I was told. Once I started recording it chang... read more

Ace Woods 

on Google

3 months ago

This is my favorite ER, if there is such a thing. I’ve been here twice and it was efficient both times with nice staff. The first time it was pretty empty and they ran me through multiple tests and exams in a very short amount of time. Whole thing took 1.5 hrs, I was shocked it was so fast. This second time the waiting room was packed (we came in after 5pm) and a bit of a longer wait (closer to 1.5 hrs to be seen), but again once inside it was pretty streamlined. Total time 3 hrs.