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700 Lawrence Expy, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 11:59 p.m. | |
| Tue | 12:00 a.m. to 11:59 p.m. | |
| Wed | 12:00 a.m. to 11:59 p.m. | |
| Thu | 12:00 a.m. to 11:59 p.m. | |
| Fri | 12:00 a.m. to 11:59 p.m. | |
| Sat | 12:00 a.m. to 11:59 p.m. | |
| Sun | 12:00 a.m. to 11:59 p.m. |
Everyone in the emergency room was really kind. Thank you again.
Very bizarre experience here. Came in 16 weeks pregnant after hours of vomiting and light spotting and was never even given a room. They escorted me to do individual tests and then brought me back out to the waiting room each time. Then they gave me prescriptions and told me to go home. When I asked for an IV bag they told me there were no rooms ready and I would have to wait 2 more hours. I wish they would have been honest with me from the beginning and told me they were never going to give me a room. When I asked for an IV... read more
Should you consider selling less insurance or using the money you made to extend your emergency department? We have to wait for more than 3 hours just to get screening. Hello? And then go back in pain and wait for another two hours for treatment? Hello? Why would we buy your insurance if we have to suffer anyways? Absolutely 1 star on the emergency department. Pathetic 4 screening rooms. Rest of Kaiser is very good. What a bad emergency department this is. Updates: it's actually 3.5h wait for screening while my wife has been... read more
9/7/2025 My family recently experienced an extremely disappointing and distressing interaction with Clara, the attendant who answers the direct line for family inquiries regarding patients in the Kaiser ER. Our brother was on medical hold for a psychiatric evaluation, and naturally, our family was very concerned and called to check on his status. From the very beginning, Clara’s demeanor was unprofessional, dismissive, and completely lacking in empathy. Instead of offering reassurance or even basic courtesy, she was rude, ab... read more
Rude to patient
Kaiser Permanente Santa Clara Medical Center: Emergency Room has a 2 star rating with 149 reviews.
Kaiser Permanente Santa Clara Medical Center: Emergency Room is open now. It will close at 11:59 p.m.
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