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Kaiser Permanente Crossroads Medical Offices

2.9

About this business

Kaiser Permanente has one simple mission -- keeping you healthy. Kaiser Permanente provides a full range of health care services including medical specialty and emergency services. As a member, you get many services under one roof at most locations, 24-hour advice nurses who have access to your electronic medical record, and the freedom to manage your family's health needs anytime online or through our mobile apps. The right partner makes all the difference. Your doctor and care team are ready to help you navigate through yo... read more

Location details

12801 Crossroads Pkwy S #100, City of Industry, CA, 91746, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.942 reviews
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Priyanka Patil's profile image
Priyanka Patil 
on Google
2 months ago

I had a 10:45 AM appointment and arrived right on time. More than an hour later (updated waited until 12noon), I was still waiting to be seen, with no communication or update from the staff. I’m currently pregnant, and the lack of basic amenities made the experience even more frustrating. There was no water in the dispenser, no snacks, and no vending machine—nothing at all to accommodate waiting patients. The only thing available was coffee, but even that had no milk, and the only option seemed to be powder coffee, which I c... read more

Gary MAM's profile image
Gary MAM 
on Google
4 months ago

EXCELENTE SERVICE AND KIND PEOPLE ARE WORKING THERE. 

Geena Gordillo's profile image
Geena Gordillo 
on Google
6 months ago

Horrible experience with Dr.Meza.Never have I been told to “google” a solution to my problem. After asking to switch providers this man tried to withhold prescriptions from me as retaliation. Additionally this place is impossibly difficult to get ahold of. Again another point of aggravation where the dr challenged my call log and insisted i just keep trying to call. Incompetent 

Colin Oliande's profile image
Colin Oliande 
on Google
7 months ago

I had one of the most disappointing experiences at this place . After waiting for an extended period in the exam room, the dermatologist barely spent any time with me and didn’t even examine my skin properly. Instead, they immediately made a comment about “breakouts”—despite the fact that my skin currently only has post-acne scarring, not active acne. What made this visit even more frustrating was that improving scars isn’t covered by medical insurance, which I fully understand. However, I still had to pay a copay just to be... read more

Kate Segura's profile image
Kate Segura 
on Google
8 months ago

I had an insurance issue upon arrival. The staff was patient with me and assisted with my issue promptly and professionally. I was seen as scheduled and Dr. was professional and kind. 

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Frequently asked questions about Kaiser Permanente Crossroads Medical Offices

How is Kaiser Permanente Crossroads Medical Offices rated?

Kaiser Permanente Crossroads Medical Offices has a 2.9 star rating with 42 reviews. 

When is Kaiser Permanente Crossroads Medical Offices open?

Kaiser Permanente Crossroads Medical Offices is closed now. It will open tomorrow at 7:00 a.m. 

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