K9 Grooming Cottage

T G. 

on Yellow Pages

10 years ago

I took my sweet Papillon there to have her bathed and groomed. When I made an appointment over the phone the lady (Amber) said they were totally booked up, and it would have to wait until the next day. I agreed and made the appointment. 10 minutes later, I received a call, saying they had to move my appointment to the NEXT day for no reason (2 days). I kept a cheery attitude, and agreed. When I brought in my dog, they said it would take about 30 minutes to groom her. I agreed and said, "I'll just sit here and wait". Amber (T... read more

Sam H. 

on Yellow Pages

10 years ago

I am very sorry that your experience was like this. We usually tell our clients up to two hours for grooming. Your dog was not just a bath, it required clipping and some hand scissor work. Today was very busy due to holiday grooming, we try to make sure we give people a reasonable estimate of time, to make sure of no disappointments. As to the car seats in my lobby, theyr are only there because this is a busy time and we pick up and drop off quite a few clients for the owners convenience. I'm sorry if this seemed out of plac... read more

jackie.short.566 

on Yellow Pages

11 years ago

My girlfriend brought my dog here to be groomed. I haven't seen the inside, so I can't comment there, but my girlfriend loves the owner/employees and they made my little angel so beautiful! They are incredibly reasonable in pricing and less than 5 mins from my house! So happy!