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Justin Bonetto - South Novato Animal Hospital
- Healthcare
- Novato, CA
About this business
Location details
7077 Redwood Blvd, Novato, CA, 94945, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 12:00 p.m. 1:30 p.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 12:00 p.m. 1:30 p.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 12:00 p.m. 1:30 p.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 12:00 p.m. 1:30 p.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 12:00 p.m. 1:30 p.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. 1:30 p.m. to 5:00 p.m. | |
| Sun | Closed |
I came to them based on an advertisement stating that the first exam costs $25. When I arrived with my two dogs, I specifically requested only that service. Despite this, I was charged $90 for each dog, with a total bill of $388. Only after I had to argue the charges with them did I receive a refund, and even then, it was for just one of the dogs. I will not be returning — the experience was not worth the effort of having to chase my refund.
We’ve been with South Novato Animal Hospital for several years and have no plans of leaving. Just registered our third pet as a patient and I can’t be more thrilled to continue our relationship. They are kind, compassionate, patient, and treat accordingly. I will never forget our experience laying our 16 year old pug to rest, and the care they provided us all with. 3/16/26 Update: something has drastically changed and we can no longer endorse this establishment. The whole front office has turned over along with many of the t... read more
My cat needed a doctor for itchy, inflamed skin, which was making her so sick. They gave me a quick appointment and a pleasant visit for the cat. The Dr and her assistant were so gentle and sweet. They did all the necessary treatment: first, flea medicine; then an injection for her inflammation; and told me to continue the flea meds. Lastly, they trimmed her nails to prevent her from scratching herself. My cat is much better, playing around, and happy. Thank you, Dr. K., and her assistant, Louis. Sheri and my Coco;
Dr Jan and the rest of the staff this past Saturday (Feb 14th) were so wonderful and compassionate when I brought my dog, Clara in for an eye issue. I recommend this vet practice wholeheartedly.
If you love your pet, do not take them here. This facility cannot be trusted with animal care. Their lack of reliability leads to missed treatment, wasted time, and unnecessary expense for both you and your pet.
Frequently asked questions about Justin Bonetto - South Novato Animal Hospital
How is Justin Bonetto - South Novato Animal Hospital rated?
Justin Bonetto - South Novato Animal Hospital has a 4.5 star rating with 155 reviews.
When is Justin Bonetto - South Novato Animal Hospital open?
Justin Bonetto - South Novato Animal Hospital is closed now. It will open tomorrow at 8:30 a.m.
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