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Just Scent

3.1
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About this business

We have one of the largest inventories of premium uncut fragrance oils. Our scents are used for candle making, soap making, candle melts, tarts, candle tarts, reed diffusers, home warming oils, perfumes, lotions, linen sprays, potpourri, air fresheners, linen sprays, room sprays, and more! Our premium fragrance oils will give you a strong scent from start to finish. 

Location details

7820 E Pleasant Valley Rd, Independence, OH, 44131, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:00 p.m.
Tue8:30 a.m. to 4:00 p.m.
Wed8:30 a.m. to 4:00 p.m.
Thu8:30 a.m. to 4:00 p.m.
Fri8:30 a.m. to 4:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
3.151 reviews
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Neva G.'s profile image
Neva G. 
on Birdeye

2 years ago

This was the biggest mistake of my life. Customer sevice is the worst, fast but very diffical to work with. 

Xalli G.'s profile image
Xalli G. 
on Birdeye

2 years ago

I haven't received any shipping information from an order I placed a week ago. So I called the company. She returned my phone call same day. She sounded irritated and was explaining shipping times. I said I wasn't concerned with the time but I hadn't received any tracking information. She, in a very irritated voice, said "I was just getting to that." I said "Can you please email me because I'm in a car and driving kids home from school." she hung up the phone. No good bye, nothing. And I still don't have tracking information... read more

Abenaa O.'s profile image
Abenaa O. 
on Birdeye

2 years ago

Horrible customer service. Speaks rudely to customers. Will never place another order again 

Andreya P.'s profile image
Andreya P. 
on Birdeye

2 years ago

WORST COMPANY!! I wish I could give this company ZERO STARS!! The owner is a liar and a scam artist. She’s been caught lying about her fragrance oils having phthalates. She’s been claiming “phthalate free” for many years when in fact it’s been proven her oils are LOADED WITH PHTHALATES!! The oils she sells are cheap and watered down. They all have a plastic chemical smell. Buy from quality reputable companies like nature’s garden, wholesale supplies plus or brambleberry. AND the owner is the nastiest rudest individual on th... read more

Kawaii Slime C.'s profile image
Kawaii Slime C. 
on Birdeye

2 years ago

So interesting to read these reviews. They are not false reviews. I have spent $3400 in Just Scent oils in 9 months for our rapidly expanding business. In all of those bottles I never had an issue until today. The cherry slushie (that we bought 2 bottles before) did not smell anything like what we were used to. I asked my whole staff to smell it and they agreed. I nicely emailed asking if she changed formulas or if it could just be a bad bottle? As someone who knows nothing about how fragrances are manufactured I figure it w... read more

Liza Thomas R.'s profile image
Liza Thomas R. 
on Birdeye

2 years ago

Not impressed with the 3 fragrance oils I received. But a word of advice? Nature's Garden company isn't any better. The owner is clueless how to properly make candles (The "famous" candle manual is a joke) and their scents tend to also be watered down and worthless. Their Joy Wax is a high priced gimmick wax that this company came up with just for profit. But ask any seasoned chandler and they will tell you it's garbage. (How can you promote a wax when you don't even have the minimum and maximum load percentages listed... read more

Rob D.'s profile image
Rob D. 
on Birdeye

2 years ago

I ordered 3 bottles of 16. oz scents to try., The first I opened was Super Strong Strawberry. It smelled NOTHING like strawberry and very chemical-like. I figured maybe the scent would turn once in the wax and the candle was setting. The fragrance in the wax then turned into filling my entire house with the smell of burning plastic. It was disgusting and my family was asking what the heck the smell was. I threw out the two pounds of wax and the rest of the bottle! I've been doing this over 20 years and am an experienc... read more

Sue's profile image
Sue 
on Birdeye

2 years ago

I will NEVER order from Just Scent Ever AGAIN!!!! I spent over 200$ on their scents yea I got carried away with all the reviews I was sure they would be strong but every scent I have I practically have to stick my nose in the bottle to smell them. I'm so upset I can't even use these fragrance oils for my candle business. There is no CT or HT... they are way too light and watered down... threw my money away I'm sticking with my other companies. They lost a potential great customer who would have been returning but I won't. Fa... read more

Andrea's profile image
Andrea 
on Birdeye

2 years ago

Dissapointed with this company. I ordered many scents and the cold throw was great so I went ahead and ordered larger bottles. Only ONE fragrance I ordered has hot throw. And yes, I know what I am doing. What bummed me out was that I left honest reviews. Some 5 star and some one. They deleted the reviews they didn't like which is COMPLETELY misleading to customers. Don't buy the Warm Vanilla Sugar. It has NO hot throw at all. I have never had a fragrance work that poor. The only one we got to smell great was the Black Cherry... read more

Frequently asked questions about Just Scent

How is Just Scent rated?

Just Scent has a 3.1 star rating with 51 reviews. 

When is Just Scent open?

Just Scent is open now. It will close at 4:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com