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Just Energy

1.8

About this business

Location details

2431 W Airport Fwy, Irving, TX, 75062, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
SatClosed
SunClosed
1.8372 reviews
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Daniel Tovar's profile image
Daniel Tovar 
on Google
4 years ago
Edith Benitez's profile image
Edith Benitez 
on Google
4 years ago

Worst experience ever i had prepaid account and kept withdrawing money every 2-3 days 

Edward Mcteer's profile image
Edward Mcteer 
on Google
4 years ago

Was told they would pay entire early termination penalty for switching to just energy...my fee was 350.00 they refused to pay entire fee..only 150.00 of it 

Cindy Strong's profile image
Cindy Strong 
on Google
4 years ago

DO NOT USE!!!! I wish I could give zero stars. I initiated services on the 15th for services to start on the 19th that followed with an email, "once your enrollment has been processed, look out for another email from us with your Customer account number." As of the 18th I never received that email and could not get anyone on the phone. With the freezing cold weather I made arrangements with the previous owners to leave the power on till the 22nd and signed up with another provider. I sent an email on the 18th to Just Energy ... read more

Sterling Walker's profile image
Sterling Walker 
on Google
4 years ago

Absolute joke of a company. I was informed on Feb 10 that my services were being switched away. Me not knowing why I called customer support and explained the message I got and that I did not authorize any chances on my account. They told me that they would look into it and not to worry. Few hours later I received the same message and called them back to be told the same thing. On March 3 my power was turned off. I called around 7 pm and could not reach anyone to understand what was going on. March 4 I finally spoke to custo... read more

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Frequently asked questions about Just Energy

How is Just Energy rated?

Just Energy has a 1.8 star rating with 372 reviews. 

When is Just Energy open?

Just Energy is closed now. It will open on Monday at 9:00 a.m. 

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