Just Audio Repair Center - Perry Hall, MD

Mike C. 

on Birdeye

2 years ago

LET ME BEGIN BY STATING THAT IF IT WOULD'VE BEEN POSSIBLE TO GIVE THIS COMPANY ZERO STARS I WOULD'VE DONE SO. SINCE THAT'S NOT POSSIBLE I WILL RELATE MY NEGATIVE EXPERIENCE. I TOOK A UNIT IN TO BE DIAGNOSED FOR REPAIR AND TO RECEIVE AN ESTIMATE AS TO HOW MUCH IT WOULD COST TO REPAIR THIS UNIT. THE FEE FOR THE ESTIMATE WHICH WAS PAID UPFRONT WAS $60.00. APPROXIMATELY 5 WEEKS LATER I RECEIVED A PHONE CALL LETTING ME KNOW THAT THEY HAD NO IDEA AS TO WHERE TO OBTAIN THE NECESSARY PART TO FIX THIS UNIT SO WHAT THAT MEANS IS THAT ... read more

Mark H. 

on Birdeye

3 years ago

UPDATE on Review Regarding Selling Garrard GT50: I spoke with the owner of the shop. this morning. He understood the nature of my complaint and worked with me to find a satisfactory resolution. 

Mark H. 

on Birdeye

3 years ago

Would-be seller beware!!! I took a turntable to Just Audio on Monday, 8/3 to sell to them. I followed the instructions on their website and didn’t call about components I wanted to sell. The individual who buys used audio equipment from customers was eating lunch, and didn’t even look at the turntable. The salesperson on the floor checked with the used component “expert” and told me they didn't deal with Garrard. I was told they would take it as a donation and would use it for parts. Believing they were the experts, and base... read more