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Juneau Auto Mall
- Automotive
- Juneau, AK
About this business
Location details
8725 Mallard St, Juneau, AK, 99801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Requested a couple quotes through their web form. Phone number was an optional field on the form, so I didn't leave one. I *did* specify no calls. Received two calls and a text, so I'm guessing they pulled my number from the service department. I've bought multiple vehicles from Seattle dealerships after receiving firm quotes via email. It's a pretty straightforward process. Isn't that the whole point of using a web form instead of calling the dealership or walking in the front door?
This dealership is the worst. They know they’re the only option so they don’t try to be good at their jobs at all. The first Subaru “salesman” couldn’t tell me a single difference between car models except the fact that they were different models. Ended up working with a Honda “salesman” who was really just a liaison for the finance manager. They refused to let me see actual terms for a loan and tried to get me to sign a sheet of paper with bare bones proposed loan agreements and pushed me to sign a hand written “you promise... read more
Horrible experience with Juneau Auto Mall. Totally different experience from when I purchased a vehicle back in 2018 with Mendenhall Auto. I have been in the lending world for over 8 years and worked for another dealership for 4 years. Never once have I dealt with a dealership that refused to give me a purchase agreement unless we did an application AND sign a commitment. On top of refusing to give me a copy of the Pre-Delivery Inspection sheet after agreeing they would give me a copy of it. Very bad practice and do not reco... read more
Awesome Service! Would highly recommend. Very accommodating and very thorough. I will be calling again in the spring!
Frequently asked questions about Juneau Auto Mall
How is Juneau Auto Mall rated?
Juneau Auto Mall has a 4.5 star rating with 99 reviews.
When is Juneau Auto Mall open?
Juneau Auto Mall is open now. It will close at 6:00 p.m.
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