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J's VW Repair - Volkswagen / Audi Repair & Service

3.6

About this business

Location details

545 Depaoli St, Reno, NV, 89512, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.675 reviews
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Teresa M.'s profile image
Teresa M. 
13 years ago

I would like to recomend this shop because the people are kind and friendly and do good work. 5 stars 

Shauna S.'s profile image
Shauna S. 
13 years ago

Marty and his team are my go to shop for any service I need done on my VW. They are knowledgable, affordable, friendly and as passionate about my vehicle as I am! I highly recommend their shop to anyone who cares about their car and needs a good mechanic! 

lizzyshaw99's profile image
lizzyshaw99 
14 years ago

Honest, Reasonably Priced, Fast, Quality Service!!! Go HERE – I have a new VW Jetta Sportwagen that I just drove across country. Once we reached Reno, where we moved to this past June, my check engine light came on. I called the local VW dealership, and found out they would charge me $100 just to hook my car up to their computer. So we decided to look elsewhere. We found J's VW on the internet, and since the reviews were all great (except for some strange ones from people who had never taken their VWs to J's) we decided to t... read more

royjess's profile image
royjess 
14 years ago

If you are a proud VW owner, Then J's VW's is the place to take your prize possession, call this shop... The mechanics can work on most every type vehicels too!Quality Service, Quality Mechanics, Quality parts, Quality Vehicels... This is " The best damn VW shop! PERIOD!" 

ShawShaw's profile image
ShawShaw 
14 years ago

Excellent Repair Shop!!!!! – I personally do own a vw, I am making this comment from previous visits to J's. The shop is a small business, they have quality repairmen as well as the rest of the staff. I have had several repairs made in a timely manner. I myself, almost got into with the office gal as she was fighting me on the repair I was asking for. I thought I knew what it would take to fix my door handle on my Jetta, I insisted they fix it the way I wanted them to, they would not. I actually took my car somewhere else, t... read more

daryljones's profile image
daryljones 
14 years ago

Take your VW to J's – I personally have also been happy with them. The owner & his girlfriend have a good thing going! The technicians are knowledgeable! They let me watch as they inspected my car, he showed me some of the diagnostic tools. I was pretty impressed. They are a small mom & pop shop. I have been aroud Reno and other shops, this ones for me! Good hourly rate, all around good. I have recommended them before & will again! 

Irate Ex Beetle Owner's profile image
Irate Ex Beetle Owner 
14 years ago

Please Stay Away – I took a perfectly good VW Beetle in to J's VW Vans because it would not go over 40 miles per hour. What I ended up with you can see in my profile picture. A burned up TOTALED Beetle that according to the owner, set ITSELF on fire. Didn't say sorry, what can I do to help you, nothing but vile and threats came out of their mouths. When I called to try to find out what happened ( yes, I was upset) I was called a name starting with a C by the office manager/girlfriend/whatever.What ever you do DON'T take your... read more

PaisleyF's profile image
PaisleyF 
15 years ago

Seemingly Mentally Unstable Secretary and Owner in myopinion – DO NOT TAKE YOU VEHICLE HERE. You will be very sorry!! 

Residual's profile image
Residual 
15 years ago

Horrible Customer Service! Stay Away! – They have made it clear they should not be used for any vehicle repair by attempting to charge fees where they should not and for faulty work. I unfortunately let them work on my car a few times, then the entire engine needed to be replaced. Coincidence? I think not. Even after this, they have held onto my car using threat tactics to pay for storage! Save yourselves time and money and stay away! 

Business response:

Robert,you had your vehicle towed to our shop,you left a library of personal history of the way you cnduct buisness with other people in the car,Ron Pedrotti has a good story about you burning him for $2,624.00 for a rental agreement and much much more! You Have slandered my shop and my certified letters trying to resolve this issue have been returned,small claims court is next,I have just been busy,butI have not forgot! 

Frequently asked questions about J's VW Repair - Volkswagen / Audi Repair & Service

How is J's VW Repair - Volkswagen / Audi Repair & Service rated?

J's VW Repair - Volkswagen / Audi Repair & Service has a 3.6 star rating with 75 reviews. 

When is J's VW Repair - Volkswagen / Audi Repair & Service open?

J's VW Repair - Volkswagen / Audi Repair & Service is open now. It will close at 5:30 p.m.  

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