J&R Electronics Inc

geolson 

on Citysearch

13 years ago

J&R won't accept return of defective goods, has poor CS – Bought a Trendnet USB network server from J&R, installed it per manufacturers instructions and it didn't work. Spent several hours, over the course of a month, with Trendnet customer service, downloading USB server software upgrades, checking firewalls... still didn't work, Finally replaced it with a Silex USB server which worked right out of the box and has no problems. Here's the rub. J&R refuses to give a refund because I had the Trendnet unit for over a month, try... read more

patsyrile 

on Citysearch

15 years ago

Expectations – A sales person used to be knowledgeable and helpful. You would learn their name and return to the store the next time you needed something. However, corporations have changed that by paying staff people less and not expecting them to know about the products they are selling. By doing so, they have enriched themselves and left the consumer to learn about the features of the various products. This is what you will find at J&R where the sales staff is solely interested in the sale with very little knowledge or ba... read more

90210CJ 

on Citysearch

15 years ago

Worst service ever!!! – Here are two separate reasons not to shop or purchase from this store. Reason one, the staff is ridiculously lazy. After the staff watched me read over the options for a variety printers for a half hour i decided to go with one that looked best for my budget and needs. Once i was able to get the nearest staff member of his cell from texting the inventory search began for the printer i wanted. After a few calls and a look through the computer it was explained to me by the J&R staff member that there wa... read more

KTM99 

on Citysearch

15 years ago

one stop shopping downtown – I'm not a fan of Best Buy or PC Richards (bad past experiences), so whenever I need something tech/electronics related, I head to J&R. The place is huuuuuuge and you can pretty much find whatever you need there. I bought my HDTV from j&r last year and it was $200 cheaper than BB or Circuit City (which was still open back then). Definitely a good find. 

jbutterball 

on Citysearch

18 years ago

Very good experience -- trouble-free – After our horrible experience at Best Buy (see my review for the one on Broadway), we went to J and R. We were out of there in 10 minutes with our plasma TV. Our salesman was knowledgeable, no-nonsense and efficient. He did not try to swindle us like Best Buy did. Highly recommended. We will from now on get all our electronic purchases there. 

Bulf 

on Citysearch

18 years ago

good prices – Great place to go check out very very up to date electronic gadgets. They have fair prices and can compete with online retailers. I don't like the separate store set up but I guess it works. The staff is in need of major psychoanalytic therapy. 

Contributor 

on Citysearch

18 years ago

Hi-fi without high-gloss, forsaking Sony-style pyrotechnics in favor of enormous selection and a specialized staff. – In Short One store with 10 separate entrances can become confusing, but each one is a self-sufficient unit with its own specialized suit-and-tie staff, who are generally eager to please. J & R sells home appliances, videogames and anything else that fits into its 300,000-square-foot line of stores along Park Row. Carrying every major brand of audio, video, camera and computer equipment, it's the ideal store f... read more

grouchomur 

on Citysearch

22 years ago

Heaven – This place is heaven for electronics, music and movie heads. A little confusing at first, but well worth the time you spend getting used to it. 

susanchenelle_citysearch 

on Citysearch

22 years ago

Where to buy electronics – This is the place to buy DVD players or stereos. The salespeople are very knowledgeable, though sometimes difficult to get a hold of. JandR always has the best prices on electronics. The selection of DVDs in the basement isn't the best in the city, nor are the prices, but for equipment, this is the place to shop.