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Specializing in: - Pet Sitting & Exercising Services - Pet Services - Dog Day Care - Pet Stores - Dog & Cat Furnishings & Supplies - Pet Boarding & Kennels - Pet Specialty Services
2123 W 103rd St, Cleveland, OH, 44102, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Below is the letter we sent the owner after our "special" care pet had to be put down due to complete neglect while we were gone. We fired them hours before the emergency run at 11:00 PM. The manager of special care was supposed to be caring for the cat needing fluids and blood pressure medicine and swore that he was "just fine" in the morning of the day we came home and then kept changing her story to defend her lack of care. (A seven hour gap from the time we arrived home.) We found other disturbing issues after we wrote t... read more
Business response:
As a company approaching our second decade of stellar reviews, it is disheartening to encounter such harsh critique from a grieving family. ****** may have held on to await the arrival of his family, before succumbing to his disease. This is something that animals and humans will often do as the final days approach. He was fortunate to have 17 years extended to him with minimal supplements provided. Our hearts go out to the **** family on their loss of ****** and hope that the healing process is a peaceful one. Oftentimes, h... read more
Below is the letter we sent the owner after our "special" care pet had to be put down due to complete neglect while we were gone. We fired them hours before the emergency run at 11:00 PM. The manager of special care was supposed to be caring for the cat needing fluids and blood pressure medicine and swore that he was "just fine" in the morning of the day we came home and then kept changing her story to defend her lack of care. (A seven hour gap from the time we arrived home.) We found other disturbing issues after we wrote t... read more
Business response:
As a company approaching our second decade of stellar reviews, it is disheartening to encounter such harsh critique from a grieving family. ****** may have held on to await the arrival of his family, before succumbing to his disease. This is something that animals and humans will often do as the final days approach. He was fortunate to have 17 years extended to him with minimal supplements provided. Our hearts go out to the **** family on their loss of ****** and hope that the healing process is a peaceful one. Oftentimes, h... read more
Joycares Personalized Pet Care has a 4.2 star rating with 40 reviews.
Joycares Personalized Pet Care is closed now. It will open at 9:00 a.m.
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